My Dell XPS M2010 got a white screen while on youtube and just turned off.

HeroponLuigi

Honorable
Nov 4, 2013
5
0
10,510
When you turn it on now the screen stays off, but the laptop actually lights up and you can hear the fan inside operating. I want to fix this laptop. Any ideas on what it could be that's causing this issue? Since the laptop actually lights up when you hit the power button I suppose we can rule the power supply out. Or the batter or whatever the hell it is laptops have in them for power
 
Hi,

First test that you can try is to connect an external monitor and see if you'll get any display from it. If that doesn't work you may need to reseat the RAM for troubleshooting purposes. Remove them all for couple of seconds, put them back in and see if the laptop will boot back up. If all these doesn't work you may have a bad motherboard in your case.