3D Graphics of games are all messed up on new laptop

PlayerDot · Oct 29, 2015

Here is an example of what it looks like:
http

/images.akamai.steamusercontent.com/ugc/403430334745289298/3134E38D40CD284B25FA2C1C28ECEA5EB0DC5F8A/
This is not just Torchlight II specific, it affects pretty much everything with a semblance of 3D animation.

I'm running Windows 8.1 with an i5-5200U CPU and GeForce 840M GPU.
I tried setting it so that my computer defaults to using the GPU, but it does not seem to help.
My drivers are all up to date. I also tried what has been suggested in other threads like right clicking and selecting RUN WITH so-and-so, but I'm not getting the option to do that. Hell, I even tried disabling the integrated graphics, but no dice.

Other than that I have no clue what to try doing next.
Perhaps it has to do with acceleration?

daswilhelm · Oct 29, 2015

is the laptop still under warranty?

PlayerDot · Oct 29, 2015

daswilhelm :

I literally bought it today.

daswilhelm · Oct 29, 2015

you should bring it back, thats a bad gpu.

Ironsounds · Oct 29, 2015

Hello... Your CPU is a i3 on paper, only 2 physical cores.... specs show only 2.2 GHZ speed? https

/www.cpubenchmark.net/cpu.php?cpu=Intel+Core+i5-5200U+%40+2.20GHz
Open up your device manager and see what the Video hardware and driver installed are.
Your GPU is not very powerful for gaming... http

/www.videocardbenchmark.net/gpu.php?gpu=GeForce+840M

PlayerDot · Oct 29, 2015

Ironsounds :

I know it isn't, but considering that even Intel's HD could run that game with some consistency, I am shocked that a dedicated GPU is falling short in that category. Being able to run games is a plus, but not what I need a laptop for. I just want to make sure everything is alright with the laptop, which it isn't, either due to my mistake or someone else's.

Sorry, took a while to upload a picture because of horrible German internet.
http

/i.imgur.com/9hW6Phn.png

Ironsounds · Oct 29, 2015

Hello... http

/www.videocardbenchmark.net/gpu.php?gpu=Intel+HD+5500
it is a simple task to just disable, one of the Video hardware in the device manager... but you need to first make sure the one left enabled is set as your primary Desktop screen in Windows First.

PlayerDot · Oct 29, 2015

Ironsounds :

I keep flipping through menus, resolution, display settings and googling, but I can't seem to find a way to switch the display to the GPU. IT seems the generic PnP Monitor and Intel HD Graphics 5500 are acting as one element?

PlayerDot · Oct 29, 2015

So, I tried reinstalling the driver, but the control panel gets incredibly slow and laggy for no reason.
http

/i.imgur.com/Odf3JaK.png
Same problem as with the game.
http

/i.imgur.com/PtBowub.png
The GeForce experience is acting up as well.

Does it help to add that I am booting in UEFI mode or does that not affect anything?

daswilhelm · Oct 29, 2015

that looks like bad video ram to me.

PlayerDot · Oct 30, 2015

daswilhelm :

Sorry, just wanted to make sure I try other options before taking it to the store. Will report on what they say.

Kevin Samuel Christian Yong · Oct 30, 2015

that's a clear artifacting right there. Your GPU isnt working properly. If i were you, i already return it back to the store.

PlayerDot · Oct 30, 2015

Thank you for the help, everyone.
The store apologized, but they do not have any more devices of the same model available, so they are giving me my money back.
The only laptop I can find with almost identical specs is only marginally better but costs €70 more.

It's a shame, because I could've spent the extra money on a 120gb SSD, which would have helped me a lot better for the same price than the extra 5% performance this one will give, but I will try to find a more suitable one around the same price range.

Search

3D Graphics of games are all messed up on new laptop

PlayerDot

Honorable

daswilhelm

daswilhelm

Distinguished

PlayerDot

Honorable

daswilhelm

Distinguished

Ironsounds

Distinguished

PlayerDot

Honorable

Ironsounds

Distinguished

PlayerDot

Honorable

PlayerDot

Honorable

daswilhelm

Distinguished

PlayerDot

Honorable

Kevin Samuel Christian Yong

Estimable

PlayerDot

Honorable

Similar threads

TRENDING THREADS

Moderators online

Share this page