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keyboard backspace & side arrow key not working

Tags:
  • Laptops
  • Keyboards
  • Components
  • Samsung
Last response: in Laptop Tech Support
October 28, 2015 2:09:10 PM

i am using samsung np-rv420-a01in laptop.
on keyboard backspace & side arrow key not working. pls help me

More about : keyboard backspace side arrow key working

Best solution

a c 546 D Laptop
a b Ô Samsung
October 28, 2015 5:40:38 PM

Hi,

Please do try these troubleshooting steps that may help in resolving that issue.
- Check keyboard language settings.
- Open Control Panel and look for Region and Language.
- Check all tabs if they are all set to United States.
- If that doesn't work try pressing those following keys which are not working using your onscreen keyboard
- Press Windows + R at the same time and type "osk" then press Enter to open the Onscreen keyboard
- Connect an external keyboard and see if the same problem will persist because if does you may need to consider on doing a complete Factory Reset cause it's a problem with your operating system.
- If all those keys are working just fine it's time to replace the keyboard.
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