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Keyboard typing wrong keys, opening programs

Last response: in Laptop Tech Support
October 15, 2015 2:29:19 PM

So I have a laptop and randomly out the blue my keyboard messes up.

I was pressing keys and random things would happen like opening email or word or the calculator, new tabs, or having the wrong letter or letters, type when I press a key.

At first it was keyboard wide, but then ir isolated to the right side of the keyoard. Now Most of the right side of the keyboard works outside the two bracket keys, the zero key, the colon keys, Hyphen, plus,and the Quotation keys.

If I press left bracket it will me with my brightness and usually open a new tab, and sometimes does nothing.. If I press the Zero number key a lot of random characters will appear. One example would be 124434 or adbn434 as I continue tapping the button.

The quote button will either turn off wifi randomly or open the calculator.

Its very strange, my Keyboard settings are correct. I tried Control, Shift, and alt. I tried left Alt, and one other combination. it worked for 3 seconds each time and then it went back to the problem and never worked again, so theres definitely some setting that messed u the kayboard.

Im hoping someone has an answer.

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October 16, 2015 5:57:47 AM

Hi,

Please do try these troubleshooting steps that may help in resolving this issue.
- Again check the Keyboard settings, check if the region and language are all set to United States.
- Uninstall all Hotkey software (mostly used for games)
- Go to Device Manager and look for anything related to Hotkeys.
- Do System Resore, bring it back to a date or time before the issue started happening.
- Lastly, try to use either an external keyboard or a On screen keyboard.
- If it works fine with both the On screen and external keyboard it's a hardware problem then.
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January 6, 2016 5:34:48 PM

I'm sure you've figured this out by now but this happens to me every few months (thanks cat on the keyboard) and 90% of the answers on the front page of google don't help.

I found out that it's some setting in a Windows process called itype and it's presumably activated by some combination of keys pressed at once.

Ctrl-alt-del to go to your task manager and look for itype.exe in the "processes" tab. End process. Voila.
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