slow laptop(alienware m17 r3)

Mike_52

Estimable
Oct 13, 2015
1
0
4,510
My laptop has been extremely slow for some reason. It doesn't matter what i'm doing. I though virus at first but iv'e wiped it, but no difference at all. I'm thinking it's hardware. Can't play games at all now either. My frame rate will be fine and then it will go to 0 and it will lock up for a second. Iv'e also got drivers in device manager that seem to be not installed.
sm bus controller
universal seriel bus controller
unknown device
unknown device
I've installed the drivers that i'm suppose to so i'm not sure what's going on there. I've wiped this laptop many times and have had no issues. I'e also updated bios, but that didn't help.
Intel core i7 2630 qm
4gb ram
windows 7
460gtx
 
Solution
Hi,

Slow performance can be caused by hardware failure, virus and device driver not installed properly.

With hardware failure most common device you'll need to consider running some test with is it's the HDD and RAM. If everything checks out okay with hardware diagnostics and everything else like drivers no virus what so ever it's still not safe to say that it's not those 2 that has the problem.

For drivers, make sure all of them are up to date. You can download and install the latest drivers from running Windows Update and downloading them from the manufacturer's website like NVIDIA, Intel or AMD.
For Intel drivers you can get them updated thru this link: http://www.intel.com/p/en_US/support/detect

For NVIDIA...
Hi,

Slow performance can be caused by hardware failure, virus and device driver not installed properly.

With hardware failure most common device you'll need to consider running some test with is it's the HDD and RAM. If everything checks out okay with hardware diagnostics and everything else like drivers no virus what so ever it's still not safe to say that it's not those 2 that has the problem.

For drivers, make sure all of them are up to date. You can download and install the latest drivers from running Windows Update and downloading them from the manufacturer's website like NVIDIA, Intel or AMD.
For Intel drivers you can get them updated thru this link: http://www.intel.com/p/en_US/support/detect

For NVIDIA: nvidia.com/download/index.aspx

Hopefully this would help.
 
Solution

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