Hi!
I've been given a laptop by a friend as the sound no longer works. A local guy offered to upgrade the laptop to Windows 10, but installed an evaluation copy and deleted the recovery partition. Windows 10 soon wanted a legitimate install so I had to go for a clean copy of Win7 Pro 64b for now. The sound stopped working since this person installed Win10 eval.
Symptoms:
- Red cross on sound, says no sound output installed
- Device manager has a yellow exclamation mark next to 'High Definition Audio Device'.
Here's what I've done:
- Manually installed Audio driver from Dell website
- Searched Ven/Dev values in Google and downloaded driver that was recommended
- Reinstalled Again, with Windows 8 this time! Same problem/symptoms. Tried updating driver through device manager, but it said the best driver is already installed.
I'm now starting to think, could this be a coincidental hardware issue? I feel like I've eliminated everything it could be.
Thanks
I've been given a laptop by a friend as the sound no longer works. A local guy offered to upgrade the laptop to Windows 10, but installed an evaluation copy and deleted the recovery partition. Windows 10 soon wanted a legitimate install so I had to go for a clean copy of Win7 Pro 64b for now. The sound stopped working since this person installed Win10 eval.
Symptoms:
- Red cross on sound, says no sound output installed
- Device manager has a yellow exclamation mark next to 'High Definition Audio Device'.
Here's what I've done:
- Manually installed Audio driver from Dell website
- Searched Ven/Dev values in Google and downloaded driver that was recommended
- Reinstalled Again, with Windows 8 this time! Same problem/symptoms. Tried updating driver through device manager, but it said the best driver is already installed.
I'm now starting to think, could this be a coincidental hardware issue? I feel like I've eliminated everything it could be.
Thanks
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