Asus N550JV screen stopped working

itkeman

Estimable
Mar 7, 2014
6
0
4,510
Greetings!
I was using my laptop, an Asus N550JV, when I closed the lid and moved to another room. When I opened the lid again the screen had stopped working. It seems that the computer still works: it makes the windows login sound on startup, and the caps lock LED is responding to the key, but the screen remains completely black. Of course, I already tried restarting the computer.
What could cause this and how can I fix it?
Thank you very much!