Your question

Plugged in, not charging (non-removable battery)

  • Battery
  • HP Laptop
Last response: in Laptop Tech Support
September 25, 2015 5:39:06 AM

Hello! How possibly can i fix my hp laptop that its battery is non-removable and it is at 11% currently(plugged in, not charging)
Keep in mind that if i unplug the ac adapter it automatically shuts down.
Thank you in advance!

More about : plugged charging removable battery

September 25, 2015 5:42:25 AM

laptop model?
September 25, 2015 5:47:40 AM

bjsm said:
laptop model?

Hp envy 4 Notebook PC
Related resources
September 25, 2015 6:04:09 AM

"This document pertains to HP notebook PCs that have a removable battery."

This cannot fanction. My battery is non-removable as i illustrated in my description. :) 
December 5, 2015 1:50:40 PM

i had the same ishue with my hp laptop and fixed it by doing almost the same steps as a removable battery one only diff is you dont remove the battery.

that video is a walkthrough of how to do it for a non removable battery.

note this only works if you have at least enough power to unplug the laptop without it powering off imidiatly if you have 10% or more you should be good.

if you have 10% or more and it turns off imidiatly when you unplug it you need to change your power settings to not auto shutdown/hibernate when power is low.
January 11, 2016 10:56:31 AM

I've had this issue twice in a year with my Envy 15 convertible. BOTH times I was able to(ultimately after a lot of other bs) resolve by going to hp's website and updating the BIOS. Honestly, I have no idea what that even is but was lucky enough to read something about it in a forum the first time it happened. Worked like a charm. So second time around (5 months later) was a lot faster and easier to resolve.

Hope this helps - good luck all.
April 5, 2016 6:49:25 AM

I also have this problem with my HP Ultrabook 4.It's currently at 44%, not charging & if I unplug it, it just shuts down. I looked at updating the BIOS, but with all the warnings I'm a bit leary.

October 28, 2017 1:11:11 PM

how did u fix it ??
I too have the same problem dude !!
please help me !!
October 28, 2017 1:17:23 PM

You do realize that while it may say it isn't a removable battery, they are removable. However, that doesn't mean they are 'easily' removable.
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