Hi all!
I have the Acer Aspire E15 E5-571 bought recently. Since Microsoft automatically updated my windows 10 applications on 01.09.2015, all the software that came with the computer now seems to be lost. I have not been able to get the start menu up so no tiles show up. I cannot access in built applications such as Wordpad, calculator calender etc. All the windows applications are working fine. When I switch it on, then put in my password it says welcome but goes straight to the desktop. The mouse pad works with the right click put not with the left click so I can turn it off and it does take me back to the sign in screen and allows me to shut down!
Is there a bug with Windows 10 that would wipe out I assume my Acer drives so all the software that came with it is removed automatically?
Please solve this problem as I don't want a black screen saga. I have not done a factory reset yet as I fear everything on my computer hard drive that came with the Acer Aspire is no longer there.
Also, I was on Windows 8.1 but upgraded to Windows 10 and everthing worked fine. Now when I go into control panel System and Security is says back up Windows 7. If I do a factory reset will it take me back to Windows 8.1 which came with the computer or reset it back to Windows 7.
I am backing up all files first before I try anything!
I have the Acer Aspire E15 E5-571 bought recently. Since Microsoft automatically updated my windows 10 applications on 01.09.2015, all the software that came with the computer now seems to be lost. I have not been able to get the start menu up so no tiles show up. I cannot access in built applications such as Wordpad, calculator calender etc. All the windows applications are working fine. When I switch it on, then put in my password it says welcome but goes straight to the desktop. The mouse pad works with the right click put not with the left click so I can turn it off and it does take me back to the sign in screen and allows me to shut down!
Is there a bug with Windows 10 that would wipe out I assume my Acer drives so all the software that came with it is removed automatically?
Please solve this problem as I don't want a black screen saga. I have not done a factory reset yet as I fear everything on my computer hard drive that came with the Acer Aspire is no longer there.
Also, I was on Windows 8.1 but upgraded to Windows 10 and everthing worked fine. Now when I go into control panel System and Security is says back up Windows 7. If I do a factory reset will it take me back to Windows 8.1 which came with the computer or reset it back to Windows 7.
I am backing up all files first before I try anything!