BSOD P55W Laptop Mystery

ergoego

Honorable
Jan 28, 2014
1
0
10,510
New GIGABYTE P55W laptop. Worked flawless for a month. Now when I play CS GO and comp is under heavy load, I get BSOD and Machine Check Exception error.

Thing is, this only started happening after windows 10, and my temps seem to be within normal range. CPU is 60C and so is SSD. GPU is around 65C.

I have latest nvidia drivers for windows 10, have multicore rendering disabled in CS GO, and sometimes the machine runs fine continuously, but I notice this is when it is cooler in my house (below 80F).

But as I said, temps seem within normal so I'm quite confused.

One final piece of the puzzle - when i get the BSOD, it says its collecting data and will restart. The status of this collection gets to 100%, but then the comp never restarts. Is there any way to access this information even though the comp never properly restarts out of this BSOD?

Thanks in advance.
 
Solution
Hi,

Please do try these steps that might do the trick. Uninstall the graphics card driver from Device Manager and in Programs and Features. (Note: be sure that driver has been uninstalled completely from this 2 places) Once uninstall, download and install the latest driver found in NVIDIA support site. Here's the link: http://www.nvidia.com/download/index.aspx. Use auto detect to give you the latest and accurate driver for your graphics card. Reboot the laptop once the driver has been installed.

To disable automatic restart
- Click start then right click on Computer and select Properties
- In Properties screen select "Advanced system settings" found in the left pane
- Once in System Properties click on Settings under Startup and...
Hi,

Please do try these steps that might do the trick. Uninstall the graphics card driver from Device Manager and in Programs and Features. (Note: be sure that driver has been uninstalled completely from this 2 places) Once uninstall, download and install the latest driver found in NVIDIA support site. Here's the link: http://www.nvidia.com/download/index.aspx. Use auto detect to give you the latest and accurate driver for your graphics card. Reboot the laptop once the driver has been installed.

To disable automatic restart
- Click start then right click on Computer and select Properties
- In Properties screen select "Advanced system settings" found in the left pane
- Once in System Properties click on Settings under Startup and Recovery and uncheck where it says "Automatically Restart" then click OK.
- Close everything out and that should disable automatic restart.
 
Solution