For some reason my laptop has been having tons of crashing issues

Ken Epperson · Aug 9, 2015

For some reason my laptop has been having tons of crashing issues with things such as skype, HP support assistant, crashing on startup and BSOD's with the problem stating driver_power_state_failure as well as firefox no longer allowing flash videos to play without outright crashing, windows explorer randomly crashing. also checked event viewer and there are tons of critical level Kernel-Power and DriverFrameworks-UserMode errors. plz help might sell laptop soon because of this.

HP-pavilion dv6
6GB ram
AMD a6-3420M
win7 home premium

Laptop_Nerd · Sep 17, 2015

Hi,

That's more likely a driver problem with your graphics card. Here are some troubleshooting steps that you might want to try.

- Press Windows key + R on your keyboard together at the same time then type in "devmgmt.msc" in the Run box that will apppear.
- Once Device Manager is open expand Display Adapter and Uninstall the AMD graphics driver there same goes in Programs and Features uninstall anything related to AMD driver.
- Download and install the latest driver found in AMD support site. Here's the link: http

/support.amd.com/en-us/download
- Reboot once the PC is done installing the driver.

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For some reason my laptop has been having tons of crashing issues

Ken Epperson

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Laptop_Nerd

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