Laptop freezes after exiting full screen games

Valennia

Estimable
Dec 6, 2014
8
0
4,510
I have an Asus N56VJ model laptop.
Intel Core i7-3630QM 2.40GHz Processor
6 GB RAM
750 GB HD
Nvidia Geforce GT 635M 2 GB graphics

Whenever I exit playing a full screen game, after about 30 seconds to 1 minute it freezes and I have to force a hard reset. It also does this when I alt tab out of a game for longer than 30-40 seconds. The games don't have to be very graphics extreme.

All my drivers are up to date.
I've formatted several times with several different OS.
I've tried running games in full screened window mode and also windowed mode. It still freezes after exiting/alt tabbing.

Any help would be appreciated.
 
Solution
Hi,

Please do try these steps that might help you solve the problem it's more likely an issue with the graphics card driver.

- Uninstall the graphics card driver from Device Manager and in Programs and Features as well since it should have something related to NVIDIA in there as well.
- Once uninstalled download and install the latest driver from NVIDIA support site.
- Here's the link: nvidia.com/download/index.aspx
- Use the Auto Detect feature so they could give you the latest and accurate driver for your graphics card.
- Lastly reboot it once the latest driver has been installed.
Hi,

Please do try these steps that might help you solve the problem it's more likely an issue with the graphics card driver.

- Uninstall the graphics card driver from Device Manager and in Programs and Features as well since it should have something related to NVIDIA in there as well.
- Once uninstalled download and install the latest driver from NVIDIA support site.
- Here's the link: nvidia.com/download/index.aspx
- Use the Auto Detect feature so they could give you the latest and accurate driver for your graphics card.
- Lastly reboot it once the latest driver has been installed.
 
Solution