- Jan 29, 2014
- 7
- 0
- 10,510
My wife's laptop hangs on the "Toshiba: Leading Innovation" screen when you first turn it on. The loading circle of dots under those words just goes on forever. Windows 8 is the OS. By hitting 0 (zero) I could access the "Chose an Option" page, where I then clicked "Troubleshoot". I selected "Refresh Your PC" but it seems to lock up there. Nothing changes, nothing is happening, and I can't click anything or use any keys. What is happening and how do I fix this?
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