Virus or Malware Problem

Wolfshadw

Splendid

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Aug 3, 2006

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• Jun 16, 2015

• #2

In Spybot: Search and Destroy, when the scan is complete, you should have an option to "Fix selected issues". Make sure all the warnings are selected and then click that button.

Also, you mentioned anti-malware programs. Have you run anti-virus?

-Wolf sends

 

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H

herBS

Estimable

Nov 3, 2014

13

0

4,570

• Jun 16, 2015

• #3

Wolfshadw :

In Spybot: Search and Destroy, when the scan is complete, you should have an option to "Fix selected issues". Make sure all the warnings are selected and then click that button.

Also, you mentioned anti-malware programs. Have you run anti-virus?

-Wolf sends

When I click fix selected problems spy bot doesn't respond and crashes in currently as I'm typing doing the scan in safe mode. Also yes I did scan in malware bytes and spybot

 

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H

herBS

Estimable

Nov 3, 2014

13

0

4,570

• Jun 16, 2015

• #4

Wolfshadw :

In Spybot: Search and Destroy, when the scan is complete, you should have an option to "Fix selected issues". Make sure all the warnings are selected and then click that button.

Also, you mentioned anti-malware programs. Have you run anti-virus?

-Wolf sends

After trying in safe mode when I clicked fix selected everything just got unselected it didn't say anything at all so did it work?

 

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Wolfshadw

Splendid

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• Jun 16, 2015

• #5

Malwarebytes is only anti-malware. It does not provide anti-virus protection. When you run these programs, are you right-clicking and selecting Run as Administrator? Additionally, in Spybot: Search and Destroy, you need to first update, then immunize, and then scan. Did you to all three steps?

Install, update and run a free anti-virus program like Avira or Avast.

While you do that, I'll run a scan to see what the results should look like.

-Wolf sends

 

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H

herBS

Estimable

Nov 3, 2014

13

0

4,570

• Jun 16, 2015

• #6

Wolfshadw :

Malwarebytes is only anti-malware. It does not provide anti-virus protection. When you run these programs, are you right-clicking and selecting Run as Administrator? Additionally, in Spybot: Search and Destroy, you need to first update, then immunize, and then scan. Did you to all three steps?

Install, update and run a free anti-virus program like Avira or Avast.

While you do that, I'll run a scan to see what the results should look like.

-Wolf sends

Yes I did do the 3 steps and also I don't feel like downloading another anti virus because I already have AVG and I don't want them to interfere, before AVG wouldn't scan but it is now in safe mode currently scanning in safe mode. I think snd did get rid of the viruses because when I scanned again they didn't come again. I'll update you on the AVG scan

 

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Dark Lord of Tech

Retired Moderator

Aug 18, 2009

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• Jun 16, 2015

• #7

Give Hitman Pro a try.

 

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H

herBS

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Nov 3, 2014

13

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• Jun 16, 2015

• #8

Dark Lord of Tech :

Give Hitman Pro a try.

Okay

 

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H

herBS

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Nov 3, 2014

13

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• Jun 16, 2015

• #9

AVG antivirus command line scanner isn't working everything is saying ____ is a locked file. Not scanned. Is OK
Going to try hitman

 

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Wolfshadw

Splendid

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• Jun 16, 2015

• #10

Ok. You didn't mention you had AVG. Again, Malwarebytes is not an anti-virus program.

At the end of your Spybot: Search and Destroy scan, when you click the Fix Selected Problems button, the issues listed become unchecked, but are then highlighted in green and have a green check mark next to them.

-Wolf sends

 

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H

herBS

Estimable

Nov 3, 2014

13

0

4,570

• Jun 16, 2015

• #11

Wolfshadw :

Ok. You didn't mention you had AVG. Again, Malwarebytes is not an anti-virus program.

At the end of your Spybot: Search and Destroy scan, when you click the Fix Selected Problems button, the issues listed become unchecked, but are then highlighted in green and have a green check mark next to them.

-Wolf sends

Yeah the green check marks came so does it mean it's fixed?

 

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Wolfshadw

Splendid

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• Jun 16, 2015

• #12

Yes. Green check marks mean fixed.

-Wolf sends

 

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H

herBS

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Nov 3, 2014

13

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• Jun 16, 2015

• #13

Wolfshadw :

Yes. Green check marks mean fixed.

-Wolf sends

so do you think the viruses/malware is gone?

 

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Wolfshadw

Splendid

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• #14

If Malwarebytes and Spybot: Search and Destroy both come back clean, then I'd say you're probably clear of malware.
If AVG comes back clean, then I'd say you're probably clear of viruses.
There's no such thing as 100%

-Wolf sends

 

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H

herBS

Estimable

Nov 3, 2014

13

0

4,570

• Jun 16, 2015

• #15

Wolfshadw :

If Malwarebytes and Spybot: Search and Destroy both come back clean, then I'd say you're probably clear of malware.
If AVG comes back clean, then I'd say you're probably clear of viruses.
There's no such thing as 100%

-Wolf sends

http/imgur.com/e0XEuuh

I got this from avg does this have to do with anything?

 

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Wolfshadw

Splendid

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• Jun 16, 2015
• Solution

• #16

Looks like you've installed and uninstalled some (a bunch?) of programs and the uninstall process wasn't very clean. It left some files/folders/registry settings that are no longer used. I'd go ahead and fix those issues as well. None of that looks virus-related, however.

-Wolf sends

 

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Solution