HDMI signal dropouts on my new Panasonic TV??

luciandk

Estimable
May 12, 2015
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HI Guys

Last weekend I got my brand new Panasonic tx-50cxc725 UHD TV and connected my 89-h vega box to it through a high speed HDMI cable.

My 89-h is updated to last Tronsmart rom and is setup to standard resolution 1080p at 60 hz.

When I start to navigate the menus on the box the HDMI signal drops out for about a second, and then comes back also for example when I lunch my PLEX app on it the same thing happens, however if I watch a movie trough PLEX there is no HDMI signal dropouts, ONLY when I navigate, start apps click different options in the menu and so on.

I have tried all HDMI settings I can think of, on my new tv, especially the “HDMI Direct” setting witch should force the TV to show the HDMI signal from my 89-h without interfering with the signal in any way.

I also tried factory reset on my TV, and my 89-h without luck.

If I take the same HDMI cable I use for my new Panasonic TV and connect it to old Phillips 32” 1080 TV everything works perfectly! No HDMI signal dropouts at all.

Therefore I “think” I have isolated the problem to my brand new Panasonic TV, however if I connect my laptop though HDMI at same resolution, everything works fine – No HDMI signal dropouts, so the new TV is able to show HDMI without problems except my 89-h box.

I have also tried 4 other a bit older but working HDMI cables, but the same error happens :-(.

I really hope you guys can help me pinpoint the problem??!

Thanks!

// Luciandk
 
This type of HDMI related problem can be a result of the combination of source, cable, and TV. Since you have tried different cables try a different input on the TV. I have seen TVs that don't react the same on all the HDMI inputs. If you can try the android box on the same model TV, but not yours, you can determine if there is something wrong with your particular set or just an incompatibility problem.