- May 11, 2015
- 2
- 0
- 4,510
I'm new to trying to troubleshoot computer issues so I apologize if this seems vague.. Basically the issue is that I need to do a clean-slate install of windows 8 and I've hit my dead end. The laptop is a Toshiba Satellite pre-installed with windows 8.
A few months ago I booted up and got "no bootable device -- please restart system" (seems like a common problem for these laptops..) Anyways, I couldn't figure it out so I used a hard drive dock to pack up all my data, made a usb stick into a bootable drive with Windows (Windows 8.1) and did a clean install. Now, a few months later, I booted up and got the same "no bootable device" message so I prepared to mimic exactly what I did before, but it's different, and this is where I don't understand what needs to happen.
The laptop will bring me to the Windows 8 advanced options/troubleshooting page. The "Reset" and "Refresh" options will just say "The media inserted is not valid / Make sure to insert your Windows installation or recovery media." I noticed that my USB-drive with windows on it doesn't even have to be inserted for it to bring me to the Windows 8 Troubleshooting page, which is odd because I used a hard drive dock to do a complete formatting of the laptop hard drive..so where is this page even loading from? I just want a clean install basically. Any suggestions on what to try to do this, or if I need to buy some sort of recovery disk from toshiba or windows? I'm not sure if that would even be relevant to this situation though.
A few months ago I booted up and got "no bootable device -- please restart system" (seems like a common problem for these laptops..) Anyways, I couldn't figure it out so I used a hard drive dock to pack up all my data, made a usb stick into a bootable drive with Windows (Windows 8.1) and did a clean install. Now, a few months later, I booted up and got the same "no bootable device" message so I prepared to mimic exactly what I did before, but it's different, and this is where I don't understand what needs to happen.
The laptop will bring me to the Windows 8 advanced options/troubleshooting page. The "Reset" and "Refresh" options will just say "The media inserted is not valid / Make sure to insert your Windows installation or recovery media." I noticed that my USB-drive with windows on it doesn't even have to be inserted for it to bring me to the Windows 8 Troubleshooting page, which is odd because I used a hard drive dock to do a complete formatting of the laptop hard drive..so where is this page even loading from? I just want a clean install basically. Any suggestions on what to try to do this, or if I need to buy some sort of recovery disk from toshiba or windows? I'm not sure if that would even be relevant to this situation though.
Facebook
Twitter