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Google Chrome and Other Browser Pop-Up Problem

Tags:
  • Chrome
  • Browsers
Last response: in Antivirus / Security / Privacy
May 2, 2015 5:31:21 PM

So, a few days ago I started getting some major pop-up issues with google chrome. Almost every time I click a hyperlink or even randomly on the page by accident, a pop-up will come up in a new tab. The computer is running Windows 8.1. It's a fairly new machine, only a few months old, and I don't use it for anything promiscuous on the web. I also use AVG for security. I have already tried a few things, including doing AVG scans and general cleaning with CCleaner, but to no avail. I am hesitant to download other programs, because I don't want to get even more viruses from them. Also, I've checked and double checked my installed applications and the google chrome extensions and settings tab, and I can't find anything that's not supposed to be there. This problem is not unique to chrome however, as I am also experiencing pop-ups on Firefox, and also the steam web browser. Just in case though, I did try clearing all my chrome cookies, resetting the whole browser, and even uninstalling and re-installing, also with no luck. So, this leads me to believe that the pop-ups are indeed PC wide, but I don't know where to find the files so I can remove them. If anyone can help with this, it would be much appreciated. Thanks!

More about : google chrome browser pop problem

May 3, 2015 6:36:04 PM

Thank you so much! The AdBlock is actually working really well for chrome. However, it's still a recurring issue elsewhere, such as in my steam browser. Is there anything I can do to solve this issue for other programs? Or is AdBlock on the chrome the best I'm going to get? To be honest, though, it's not a huge deal in the steam browser, as I can always alt+tab or purchase steam games on chrome, but it would be nice just to get any malicious files off my system.
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May 8, 2015 6:42:13 PM

Ok, so I've ran into another problem. When the popups do come up, adblock will block them, but it will freeze the webpage, so I can't click on anything. I've tried using multiple applications: TDSSKiller, AVG Scan + Protection, ESET Nod 32, and ADWCleaner, but none of them pick up on any corrupted files, or at least the files that are causing the problem. Is there anyway I can get these files directly off my PC without a total reset of windows?
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July 4, 2015 8:55:18 PM

rsalzano said:
So, a few days ago I started getting some major pop-up issues with google chrome. Almost every time I click a hyperlink or even randomly on the page by accident, a pop-up will come up in a new tab. The computer is running Windows 8.1. It's a fairly new machine, only a few months old, and I don't use it for anything promiscuous on the web. I also use AVG for security. I have already tried a few things, including doing AVG scans and general cleaning with CCleaner, but to no avail. I am hesitant to download other programs, because I don't want to get even more viruses from them. Also, I've checked and double checked my installed applications and the google chrome extensions and settings tab, and I can't find anything that's not supposed to be there. This problem is not unique to chrome however, as I am also experiencing pop-ups on Firefox, and also the steam web browser. Just in case though, I did try clearing all my chrome cookies, resetting the whole browser, and even uninstalling and re-installing, also with no luck. So, this leads me to believe that the pop-ups are indeed PC wide, but I don't know where to find the files so I can remove them. If anyone can help with this, it would be much appreciated. Thanks!


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July 4, 2015 8:59:15 PM

When I was having unwanted popups and (false security warnings) I found a file that I did not install named PCMATICPLUS and deleted it. My popup problem went away. Hope this helps.
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