whenever i try to click on my file icon my computer shuts down and restarts. why cant i open the folders and how can i fix t

needshelpplease

Estimable
Apr 23, 2015
1
0
4,510
i have a toshiba laptop with a core i5 and whenever i go to open the files, my computer will restart. it been doing this for about a week and the laptop is less than a year old. please help me
 
Solution
try scanning for virus, if you cant click on that too then create a kaspersky rescue disc and boot and scan

or else try to do a system restore for around 10 days ago, may be you or someone else might have changed the default program settings

shivababbli

Estimable
Apr 16, 2015
103
0
4,660
try scanning for virus, if you cant click on that too then create a kaspersky rescue disc and boot and scan

or else try to do a system restore for around 10 days ago, may be you or someone else might have changed the default program settings
 
Solution