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Outlook 2003 pptx attachment won't open

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  • Outlook 2003
  • Desktops
  • Office 2007
Last response: in Apps General Discussion
April 18, 2015 8:43:36 AM

Hello,
I have Outlook 2003 and was emailed a pptx attachment. When I double click it, it always asks to save instead of opening it. Docx files open fine. I have the Office 2007 compatability pack installed. If I save the pptx file to my desktop i can open it from there, but not if I double click the attachment. Thanks for your help.

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April 22, 2015 6:43:26 AM

Just curious, but if you have office 2003 and 2007 why use outlook 2003, and powerpoint/word/etc 2007?

Check and see where temporary attachments/files from outlook are saved... in registry go to:

hkey_current_user > software > microsoft > office > 11.0 > outlook > security

Check what directory it's set to... you can make a new folder on the hard drive (something like C:\temp) if you want, and change the registry entry to that folder

Otherwise, try saving the powerpoint attachment to your desktop, then right click it and go to properties, check the "Opens with" field and make sure it says powerpoint. I would click change and then locate the actual powerpoint application, it's probably here (depending on your OS):

C:\Program Files (x86)\Microsoft Office\Office12\powerpnt.exe
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