S sarahf Estimable Apr 17, 2015 2 0 4,510 Apr 17, 2015 #1 I need to do a factory restore on my dell laptop with windows 8, but have a virus which hides all my files. What do I do?
I need to do a factory restore on my dell laptop with windows 8, but have a virus which hides all my files. What do I do?
Shaneoh Honorable Jan 6, 2014 6 0 10,520 Apr 17, 2015 #2 So you want to restore because of viruses? Upvote 0 Downvote
P Prostar Computer Dignified Apr 11, 2013 2,641 3 16,810 Apr 17, 2015 #3 Use the reset feature in Windows (back up your data first, if you can and want to): http/windows.microsoft.com/en-us/windows-8/restore-refresh-reset-pc Upvote 0 Downvote
Use the reset feature in Windows (back up your data first, if you can and want to): http/windows.microsoft.com/en-us/windows-8/restore-refresh-reset-pc
S sarahf Estimable Apr 17, 2015 2 0 4,510 Apr 17, 2015 #4 yes I have a virus where my icons are all white and nothing happens when I click on them. Upvote 0 Downvote