Your question

My Laptop is not working

Tags:
  • Dell Inspiron
  • Laptops
  • Video
  • Windows
Last response: in Laptop Tech Support
April 8, 2015 12:54:13 PM

I have a Dell Inspiron 17R Special Edition (7720) and it doesn't work for some reason, here is a video that show what happens: https://www.youtube.com/watch?v=DPIKCNLkUKc

I'm not sure what happened or if i need a new hard drive.

More about : laptop working

a b D Laptop
April 8, 2015 1:01:20 PM

AchievementMaster360 said:
I have a Dell Inspiron 17R Special Edition (7720) and it doesn't work for some reason, here is a video that show what happens: https://www.youtube.com/watch?v=DPIKCNLkUKc

I'm not sure what happened or if i need a new hard drive.


Thanks for sharing that video. I have a quick question, on your laptop somewhere there should be a little light that flashes. If it's flashing or on while windows has a blank screen, leave it. If not, I can try and see if I can find some solutions.

- Sam
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a c 291 D Laptop
April 8, 2015 1:10:15 PM

looks like your windows is screwed up. have you tried going into safemode or last known good configuration to see if that will work?
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Related resources
April 8, 2015 1:29:50 PM

Sammyjo20 said:
AchievementMaster360 said:
I have a Dell Inspiron 17R Special Edition (7720) and it doesn't work for some reason, here is a video that show what happens: https://www.youtube.com/watch?v=DPIKCNLkUKc

I'm not sure what happened or if i need a new hard drive.


Thanks for sharing that video. I have a quick question, on your laptop somewhere there should be a little light that flashes. If it's flashing or on while windows has a blank screen, leave it. If not, I can try and see if I can find some solutions.

- Sam


No there is no flashing lights while the screen is blank. But one light is normal and the other ones are red pink http://imgur.com/ljMRWoF

ffg7 said:
looks like your windows is screwed up. have you tried going into safemode or last known good configuration to see if that will work?


I can't access safemode it doesn't let me access the boot options or settings with F8

anonymous1 said:
Do you have a system repair disk? using that can you do a startup repair?


Nope i don't i only have a disk with the drivers.
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a b D Laptop
April 8, 2015 1:49:18 PM

AchievementMaster360 said:
Sammyjo20 said:
AchievementMaster360 said:
I have a Dell Inspiron 17R Special Edition (7720) and it doesn't work for some reason, here is a video that show what happens: https://www.youtube.com/watch?v=DPIKCNLkUKc

I'm not sure what happened or if i need a new hard drive.


Thanks for sharing that video. I have a quick question, on your laptop somewhere there should be a little light that flashes. If it's flashing or on while windows has a blank screen, leave it. If not, I can try and see if I can find some solutions.

- Sam


No there is no flashing lights while the screen is blank. But one light is normal and the other ones are red pink http://imgur.com/ljMRWoF

ffg7 said:
looks like your windows is screwed up. have you tried going into safemode or last known good configuration to see if that will work?


I can't access safemode it doesn't let me access the boot options or settings with F8

anonymous1 said:
Do you have a system repair disk? using that can you do a startup repair?


Nope i don't i only have a disk with the drivers.


Looks like your hard drive is being used though. Is there a light that has like a label next to it that looks like 3 disks above each other? I would leave it for a good 3 hours as it may be fixing itself up.

- Sam
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April 8, 2015 2:07:30 PM

Sammyjo20 said:


Looks like your hard drive is being used though. Is there a light that has like a label next to it that looks like 3 disks above each other? I would leave it for a good 3 hours as it may be fixing itself up.

- Sam


There is no light that i could see which have 3 disks above each other, I'll leave it on for three ours and will reply later.
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a b D Laptop
April 8, 2015 2:30:09 PM

AchievementMaster360 said:
Sammyjo20 said:


Looks like your hard drive is being used though. Is there a light that has like a label next to it that looks like 3 disks above each other? I would leave it for a good 3 hours as it may be fixing itself up.

- Sam


There is no light that i could see which have 3 disks above each other, I'll leave it on for three ours and will reply later.


Alright :) 
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May 17, 2015 5:51:58 PM

Sammyjo20 said:
AchievementMaster360 said:
Sammyjo20 said:


Looks like your hard drive is being used though. Is there a light that has like a label next to it that looks like 3 disks above each other? I would leave it for a good 3 hours as it may be fixing itself up.

- Sam


There is no light that i could see which have 3 disks above each other, I'll leave it on for three ours and will reply later.


Alright :) 


Sorry for taking this long to reply, Nothing happened after i left on for 6 hours. To this day it still does the same thing.
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a c 291 D Laptop
May 17, 2015 7:55:20 PM

do you have a windows disk to install onto that laptop? if yes then don't worry about drivers as can be gotten from dell.
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May 17, 2015 8:08:29 PM

ffg7 said:
do you have a windows disk to install onto that laptop? if yes then don't worry about drivers as can be gotten from dell.

No it came with a disk containing the drivers not the OS, windows 8 came installed
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May 18, 2015 4:38:55 AM

Did you even read what the problem was, I can't access that at all.
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a c 291 D Laptop
May 18, 2015 9:41:28 AM

check in the bios to see if the laptop is there.
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