Cannot display monitor and TV at same time

Archaic59

Estimable

Jan 6, 2015

105

0

4,710

• Apr 1, 2015

• #2

What video card do you have. Be specific. Some possibilities can be eliminated without it but it would be nice to know whole system specs.

 

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Entomber

Estimable

Apr 21, 2014

96

0

4,610

• Apr 1, 2015

• #3

is the monitor connected using DVI or VGA?

 

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egalexandersson

Estimable

Mar 13, 2015

13

0

4,560

• Apr 1, 2015

• #4

Entomber :

is the monitor connected using DVI or VGA?

Sent you internal mail. Here are the specs

http/speccy.piriform.com/results/SHsKv6cR8L7EcwMk8SLiug0

 

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Archaic59

Estimable

Jan 6, 2015

105

0

4,710

• Apr 1, 2015

• #5

- Press the Windows and the "P" key at the same time. With the pop-up, use the arrow keys to select either duplicate (same on both displays) or extend (spanning two displays). If it's already on duplicate (or cloned), try changing it to extended.

courtesy wolfshadw

- If tv has more than 1 hdmi, try different one.
- make sure you have both cords plugged into video card and not onboard video.

 

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egalexandersson

Estimable

Mar 13, 2015

13

0

4,560

• Apr 1, 2015

• #6

The win key + p does not produce anything. When I switched from HDMI 1 to HDMI 2 the TV screen went black and the monitor stayed black. Rebooted manually with same result. Unplugged HDMI and turned off TV. Rebooted manually and am now working from my monitor. Tried win key + p in all 3 cases and nothing happens. Could it be that win key+P only works on Win 8? Thanks anyway.

 

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egalexandersson

Estimable

Mar 13, 2015

13

0

4,560

• Apr 1, 2015

• #7

And thanks to Wolfshdw

 

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Wolfshadw

Splendid

Moderator

Aug 3, 2006

2,913

75

26,890

• Apr 1, 2015

• #8

I'm currently running Windows 7 Ultimate 64-bit as well. The Windows Key + P should bring up some multi-monitor options.

Please verify that both your monitor and Samsung HDTV are connected via what appears to be an ASUS Geforce GT610 graphics card. Also, it was asked before, but it would help everyone here is you mentioned how the monitor was connected.

-Wolf sends

 

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egalexandersson

Estimable

Mar 13, 2015

13

0

4,560

• Apr 1, 2015

• #9

Wolfshadw :

I'm currently running Windows 7 Ultimate 64-bit as well. The Windows Key + P should bring up some multi-monitor options.

Please verify that both your monitor and Samsung HDTV are connected via what appears to be an ASUS Geforce GT610 graphics card. Also, it was asked before, but it would help everyone here is you mentioned how the monitor was connected.

-Wolf sends

 

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egalexandersson

Estimable

Mar 13, 2015

13

0

4,560

• Apr 1, 2015

• #10

The monitor connection is VGA. The monitor and TV are connected via graphics card manufactured by Nvidia GeForce GT610 and reseller is ASUS. So I think we're talking about the same card.

From invoice:

ID 12034 - Asus
Video NVIDIA GeForce GT610 1024MB DDR3

Thanks for your interest Wolfshadw

https/www.pcfactory.cl/producto/12034-Video.NVIDIA.GeForce.GT610.1024MB.DDR3

 

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Wolfshadw

Splendid

Moderator

Aug 3, 2006

2,913

75

26,890

• Apr 1, 2015

• #11

Ok. When you boot up your system with the monitor connected via the GT610s VGA and the HDTV connected via the GT610s HDMI, do you see your desktop (or the desktop background) on either display?

If so, right-click somewhere on the display and select, "NVidia Control Panel". If after clicking on NVIdia Control Panel, you don't see the new window, press and hold the Windows Key and the tap the left arrow key a few times to see if the control panel appears on the display you can see.

-Wolf send

 

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egalexandersson

Estimable

Mar 13, 2015

13

0

4,560

• Apr 1, 2015

• #12

By the way, I don't have this https/msdn.microsoft.com/en-us/library/ee490901.aspx
Will check your suggestion now.

 

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egalexandersson

Estimable

Mar 13, 2015

13

0

4,560

• Apr 1, 2015

• #13

Wolfshadw :

Ok. When you boot up your system with the monitor connected via the GT610s VGA and the HDTV connected via the GT610s HDMI, do you see your desktop (or the desktop background) on either display?

If so, right-click somewhere on the display and select, "NVidia Control Panel". If after clicking on NVIdia Control Panel, you don't see the new window, press and hold the Windows Key and the tap the left arrow key a few times to see if the control panel appears on the display you can see.

-Wolf send

 

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egalexandersson

Estimable

Mar 13, 2015

13

0

4,560

• Apr 2, 2015

• #14

When I boot with the HDMI connected and the TV switched on I only see the display on the TV.

A right click in the screen gives a drop down menu where Nvidia Control Panel does not appear. It only shows View, Sort By, Refresh (paste and paste shortcut are grayed out). Then Bitdefender, New, Screen resolution, Gadgets, Personalize.
No Nvidia Control Panel is shown when right-clicking the screen. Sorry.

When you choose Personalize you are taken to the Appearance and Personalization\Personalization screen in the Control Panel.

 

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Wolfshadw

Splendid

Moderator

Aug 3, 2006

2,913

75

26,890

• Apr 2, 2015
• Solution

• #15

NVidia Control Panel should have been installed with your GT610 drivers. When you right-click on the desk top, you should see something like this:

These should be the correct drivers for your graphics card. Install these, reboot and then try to get back into NVidia Control Panel.

I'll check back in tomorrow morning.

-Wolf sends

 

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Solution

egalexandersson

Estimable

Mar 13, 2015

13

0

4,560

• Apr 2, 2015

• #16

Wolfshadw :

NVidia Control Panel should have been installed with your GT610 drivers. When you right-click on the desk top, you should see something like this:

These should be the correct drivers for your graphics card. Install these, reboot and then try to get back into NVidia Control Panel.

I'll check back in tomorrow morning.

-Wolf sends

 

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egalexandersson

Estimable

Mar 13, 2015

13

0

4,560

• Apr 2, 2015

• #17

The URL of where I should download the correct drivers is not shown in your post. I guess it's at the Nvidia site but your link (missing) should redirect me to the right place.

Thanks a lot. We'll call it a day since for me it's already tomorrow (April 2 - 01:34 AM) my time zone is GMT -3.

Sorry, I got them. Stupid of me. Tks.

 

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egalexandersson

Estimable

Mar 13, 2015

13

0

4,560

• Apr 2, 2015

• #18

Wolfshadw :

I'm currently running Windows 7 Ultimate 64-bit as well. The Windows Key + P should bring up some multi-monitor options.

Please verify that both your monitor and Samsung HDTV are connected via what appears to be an ASUS Geforce GT610 graphics card. Also, it was asked before, but it would help everyone here is you mentioned how the monitor was connected.

-Wolf sends

Just to let you know that I fixed the external HDD Autoplay popups by disabling Shell Hardware Detection and Win HTTP Web Proxy Auto-Discovery Service. Both Microsoft Services in msconfig.

Hope this aids you in helping solve other people's problems.

 

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