Strange Dell Latitude D530 random shutdowns

MrNamegame

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Nov 2, 2013
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10,510
Hello there! Recently I have been having an issue with my Dell Latitude D530 as already stated by the title...the laptop will decide to randomly shut down. I have opened the machine and the RAM stick that can sometimes fall out of place by accident is in the laptop solidly, I have checked over the motherboard to ensure that nothing is wrong and found nothing wrong with it, the computer is kept very clean as well as running Vista Business SP2 on an 80 GB Intel SSD which more than rules out a performance issue, and the heatsink was blown out with a can of air a week ago (the laptop's RAM gets warm but never gets to a concerning temperature of any kind) which rules out the overheating situation. I feel I may be having an issue with my battery, as when the battery is a little bit warmer than room temperature and charged between 45% and 60% battery, the computer will completely lose power if the CPU usage exceeds 80%. This is quite an obvious diagnosis, of course...but the second D530 I had for spare parts got fixed up by my little brother a couple of months ago. I don't exactly have any way to make $50-70 bucks at the moment for a replacement and was curious to know if there's any other potential causes of this issue aside from what I have already ruled out even if they aren't specific to this model of laptop. Thank you for your help.
 
Solution
Monitor your temperatures, if the cooler has become dislodged or the thermal paste has dried up it could be a heat problem. Your comment about this problem at high cpu usage would back that theory up.

My guess is either heat or motherboard problem

sizzling

Distinguished
Monitor your temperatures, if the cooler has become dislodged or the thermal paste has dried up it could be a heat problem. Your comment about this problem at high cpu usage would back that theory up.

My guess is either heat or motherboard problem
 
Solution

MrNamegame

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Nov 2, 2013
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10,510


I already mentioned that I examined the motherboard for issues and that the computer does not have any overheating issues. The CPU runs between 30 and 40 most of the time and on occasion will get up to 60, but the computer never has an issue with it other than expected minor slowdown despite having the CPU throttling disabled. (And by the way, re-enabling it did nothing but cause the issue to happen more often.) This problem NEVER occurs when I am running on the charger either...always when I am off of the charger. Right now I have temporarily borrowed my brother's laptop battery until I can sell off enough old computer components for a replacement one, and the laptop has drained all the way from a full charge including trickle charging right down to the point where the battery is too drained to start the laptop and has not given me a single issue.

I feel that indeed this is an issue with my laptop's battery...it was a battery recycling program that refurbished an old OEM battery and relabeled it. However, since my brother only uses his laptop on rare occasion (AKA the odd out time his desktop starts becoming cranky), I think I will do some research on replacing the original cells with higher capacity ones before looking around for a new battery.
 

sizzling

Distinguished
With the extra info you gave in the second post I would also say its most likely a battery problem. If the cells are knackered there internal resistance would have gone up a lot, what this means is under load when the system takes more Amps the cells can no longer hold there voltage, this voltage drop could easily cause the reboots.

As for the heat question you originally did not give temperature readings and only said you had blown out the heat sink with compressed air which would not actually rule out a heat problem.
 

MrNamegame

Honorable
Nov 2, 2013
3
0
10,510




The temperature readings were never any more than 60 degrees on either the CPU or RAM...I do apologize for not including this information earlier. I ruled it out as a battery a while ago already and that battery actually went pop and started leaking a week later...no more cheap off-brand batteries for me from now on.