ive bought a nextbook tablet it has been locked it says their was a childporn on it.the thing says i have to pay 500 to unlock

hawkster49

Estimable
Mar 26, 2015
1
0
4,510
a seal off an eagle with . with american treasury.note it says i have to pay a fine to get it unlocked. i dident go to a porn.i just got it .it says that a pitchure was taken of the person who went to the site.and instrucions were to pay.500.to get it unlocked is this a virous.
 

Mr Soup

Estimable
Feb 4, 2015
20
0
4,570
it's called ransomware. Basically they encrypt your files and you have to pay to get them unlocked. (don't pay them) Most reputable sites don't have issues with ransomware attacks. Just reformat the hard drive and start fresh.
 

darkevilapie

Estimable
Apr 1, 2015
1
0
4,510
its a virus (DONT PAY THE MONEY), try to boot in safe mode and install malwarebytes (its free). and scan the notebook.
if you cant boot in safe mode, then reinstall windows or remove Harddrive and connect it to a docking station and scan it that way.
Good Luck, dont give up!