Windows 7 Acer laptop, no internet access

Wombatcrew

Estimable
Mar 22, 2015
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4,510
Hi, so I have an acer laptop, and am using windows 7. It says I am connected to my home's wifi, but have no internet access. All other devices in my house are fine (friend's laptops, mobile devices, home computer, wireless printer etc.) I have all necessary updates for my laptop & have reset my router numerous times already.
What's the deal?
 
Solution
Try running the network troubleshooter, choose the internet connection option and see if that helps. If not, we can try some other things.

http://windows.microsoft.com/en-US/windows7/Using-the-Network-troubleshooter-in-Windows-7?