problems with my USB ports

auren

Estimable
Mar 13, 2015
2
0
4,510
Hi all
I have started to have problems with all my USB ports on my Dell Inspiron laptop (4 years old now). I’m sure its the port because I have tried USB sticks in other machine they work fine but in my laptop it keeps saying ‘USB Device Not Recognised’, and this message regularly every 1 minute keeps appearing even with no USB inserted in the port.

I have all the updated drivers for them, so I’m stuck for ideas now.

Do you think the actual hardware port has stopped working or it there anything else I can try to correct the problem

Thanks
Ashley
 

auren

Estimable
Mar 13, 2015
2
0
4,510
thanks
i have compared and they look exactly the same as one of my house mates, i'm a bit suspicion if it is a hardware problem though, as all three stopped working at the same time which is strange if it is the port is at fault
 

tman1

Distinguished
Jan 18, 2009
243
0
18,910
go to device manager and remove everything listed under Universl Serial Bus Controllers, then reboot. Windows will automatically find and install the drivers for the USB controllers, so then test out the ports.