Flickering pixels when I open my laptop lid

Magica28

Honorable
Jun 10, 2013
8
0
10,510
For a few months now, I've had an issue on my Alienware 14 where when I open the lid and revive it from it's hibernate mode, there will be an area in the top and bottom left corners of pixels that flicker and are discolored, and I can also see the imprint of whatever was going on on my laptop before I closed it, be it my desktop or the leftmost tab that was open on my chrome browser. When I log into windows, the discoloration isn't as noticeable but the flickering is still slightly there, and gradually goes back to normal after a few mins. I'm noticing that as time goes on, the area of flickering pixels is starting to spread as I open the lid, making me think I should just keep my laptop open forever. Also if my computer is off and I open the lid then turn it on, there's no flickering pixels.
I do have two graphic cards (intel integrated and nvidia dedicated), and the issue happens when I have both on or just integrated (if I try to switch to dedicated only by switching off integrated in device manager, the whole screen goes black). Both graphics cards are currently up to date. I don't notice this issue in gaming or anything else, only for the first few minutes of opening the lid and waking up the laptop. And as luck has it, my warranty expired maybe a few days before this issue started happening. So I can't send it back to have it fixed.
Does anyone know what the issue may be, and if there's any way I can fix it?
 
Solution
Oh, that sucks! I know how it feels mate. Do not use both at a time (if possible) stick to the dedicated graphics. Turn off intel graphics so you are using your nvidia and shut down completely. Then reboot and see if using only the dedicated helps!

Confused Idiot

Estimable
Jan 9, 2015
4
0
4,520
Oh, that sucks! I know how it feels mate. Do not use both at a time (if possible) stick to the dedicated graphics. Turn off intel graphics so you are using your nvidia and shut down completely. Then reboot and see if using only the dedicated helps!
 
Solution

Magica28

Honorable
Jun 10, 2013
8
0
10,510


Would you happen to know how I can switch to dedicated only? When I turn off my intel card from device manager, it makes my whole screen go black is if the nvidia one wasn't on, even though it is. I have a Fn+F5 option that's supposed to switch graphic cards but when I hit it it just says "Your graphics solution is automatically configured for optimal performance".
 

Confused Idiot

Estimable
Jan 9, 2015
4
0
4,520
Me, know? Nope, I never used an alienware... Maybe it's time to talk to their indian tech support, speak to Raj, make sure he answers your questions in a timely and fashionable matter. lol

I know this seems dodgy, but the BIOS settings might have something...