Desperate need of help with Laptop Display

Stevee04

Estimable
Dec 25, 2014
11
0
4,560
Hi all.

For months now I've been trying to figure out what the hell is wrong with my Laptop Display. As you do, I've searched/looked for so many different solutions but nothing is working.

The Problem


I have four thick black bars going around my screen, they must be at least an inch thick all around. I can't get rid of them/stretch the screen to go into them.

Laptop


  • Acer Aspire V 15 Touch
    Intel Core i5-421OU 1.7GHz with Turbo Boost up to 2.7GHz
    8GB DDR3 L Memory
    Intel HD Graphics / NVIDIA GeForce 840m

Things I've Tried



  • Trying to change the screen resolution in the control panel/display settings. The maximum it will go to is 1366x768

    Going into the Intel Graphics Control Panel and trying out a number of different settings

    Going into the NVIDIA Control Panel, I have 0 options on their to change display. Looks like I don't get the full range of settings compared to others.

    Uprading Display Drivers

The only thing I can think of that might have caused the problem was switching from Windows 8 to 7, when I was running 8 their was no problem.

If anyone has any advice I'd really appreciate it, it's driving me crazy!
 

Stevee04

Estimable
Dec 25, 2014
11
0
4,560


Pretty sure it happened after installing Windows 7, 99% sure there was no problem before that.
 

smangione

Estimable
Jul 16, 2014
16
0
4,560
Okay so assuming you didn't drop it kick it etc etc lol. First off lets try by uninstalling the graphics card diver and re installing it and tell me if that does anything
 

Stevee04

Estimable
Dec 25, 2014
11
0
4,560


Haha I've felt like doing it trying to solve the problem! Right, so uninstall the NVIDIA GeForce Card?

 

smangione

Estimable
Jul 16, 2014
16
0
4,560
If it's a igpu you have to uninstall it by going into Device manger and uninstalling it there I believe the other one will be in uninstall a program and just be under nvidia. I'm not to familiar with laptops
 

Stevee04

Estimable
Dec 25, 2014
11
0
4,560


Okay, I've uninstalled the NVIDIA GeForce 840m Graphics Card. The only Display Adapter running is:

Intel HD Graphics Family

Driver Version: 10.18.10.3960
 

smangione

Estimable
Jul 16, 2014
16
0
4,560
Alright now, that has happen has anything different happened? If not try installing the graphics card driver again and rebooting your PC. So I was wrong it is a discrete graphics card lol
 

Stevee04

Estimable
Dec 25, 2014
11
0
4,560


Still the same, will give that a try and let you know what happens!
 

smangione

Estimable
Jul 16, 2014
16
0
4,560
So before we go and jump to reinstalling windows lets go with this for now. open up command pomp in admin and type this into it
sfc /scannow so we can check if there is corrupted windows files
 

Stevee04

Estimable
Dec 25, 2014
11
0
4,560


Okay, scanning now, will update with results.
 

Stevee04

Estimable
Dec 25, 2014
11
0
4,560


Scan complete, doesn't seem to be any problems:

Windows Resource Protection did not find any integrity violations.