need advice finding a safe email solution for small business

njitgrad

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Jun 13, 2012
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10,510
By being the only one in my family that has a background in building computers and providing tech support to everyone (ever couple of days it seems) I find myself having to deal with one naive family member who insists on breaking my rules of wisdom.

This particular individual owns a small business and has two laptops that I personally installed and oversee the software for. Both laptops run Windows 7 64-Bit Home and one of the two is used for email (with an MS Outlook client) in addition to other software required to conduct business.

Even though I have Avast A/V running full time (with scheduled overnight scans) and SuperAntiSpyware Professional edition (running in real-time) due to the lack of restraint on the part of the office staff, non-business related email (mostly chain emails with attachments and/or embedded URLs from acquaintances) are being received, read, and forwarded on. I am certain that these emails are the source of system & application errors that start to pop-up withing a few weeks of me doing any cleanup from the previous episode. In the most recent case, system performance deteriorated to a point where the laptop's hard drive crashed and burned and I had to physically replace it with a new hard drive.

After the installation of the new hard drive (and running all of the Dell Recovery DVDs, including drivers), it was only a matter of two weeks when the individual already started to complain about error messages popping up, programs not executing properly, etc.

I have tried to convince the business owner to purchase a separate machine dedicated to viewing emails to limit the exposure of harm to the other laptops so that business transactions are not when the machine dedicated for email goes down.

The business happens to own a domain name and uses it for their (only) email address. I have configured Outlook to use the POP3 server of the web site host and it's been working fine for well over 7-8 years now delivering all email to the Outlook .pst file.

Can anyone suggestion a solution for me to consider that would considerably limit the potential damage that emails can do to the laptop that is currently used for email? Is an inexpensive dedicated machine the only solution? I could always locate the machine in a backroom of the office and provide remote desktop connections to it from both laptops.

Is there any other option that I could implement (without a dedicated machine) that would allow the office to continue to use their current email address and still download email locally to an email client like Outlook where the .pst file can be regularly backed up? I do not want to use a cloud or anything like Gmail where the emails are not stored locally.

 

njitgrad

Honorable
Jun 13, 2012
5
0
10,510


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