Error code 0xc0000185

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Estimable
Jan 23, 2015
5
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4,510
hello, i bought a new MSI apache GE60 one or two weeks ago and i opened it up this morning and it had a blue screen that said

"The boot configuration Data for your pc is missing or contains errors.
file: \EFI\MICROSOFT\BOOT\BCD
Error code: 0xc0000185

I've looked on the internet already and it said i need to use my windows installation media but i got this computer with windows 8.1 pre-installed. it said i could also make sure the hard drive is connected properly but i can't open the computer up because it is a laptop and it might break the warranty sticker.

any help would be very much appreciated
 
Solution
Unfortunately MSI is one of the few laptop manufacturers who do put warranty seal stickers in/on their laptops (I don't like that personally). Regardless, with the laptop being so new, your inquiries really should be going to MSI at this point
I might suggest running SeaTools for DOS which can check your hard drive for corruption, other than that, I'd say MSI will be your best bet to resolve your issues here
Unfortunately MSI is one of the few laptop manufacturers who do put warranty seal stickers in/on their laptops (I don't like that personally). Regardless, with the laptop being so new, your inquiries really should be going to MSI at this point
I might suggest running SeaTools for DOS which can check your hard drive for corruption, other than that, I'd say MSI will be your best bet to resolve your issues here
 
Solution