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Laptop Shuts Down Without Warning {Only When On Battery}

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  • Battery
  • Laptops
  • Random Shutdown
Last response: in Laptop Tech Support
January 14, 2015 12:58:14 AM

Hi guys,

I have a Dell Inspiron 1564 (core i3 330, 2gb ram) which for the past couple of weeks or so is shutting down without warning only when running on the battery.

By shut down, I don't mean that it goes through the normal shut down process for Windows. Rather it's as if someone pulled the plug while a desktop PC is running.

Also, when the shut down occurs, it is usually accompanied by a very brief, audible noise (static). (Like the kind you hear in movies when people talking over their radios switch over to the other person - 'Over')

The battery is a new one, purchased just last week. Even with the earlier battery, the symptoms were the same.

When the laptop is plugged in, it can run for hours without issue. Whether the laptop does or does not have the battery inserted when plugged in, does not make any difference.
But when running only on the battery, if fully charged, it usually will last for about 30-60 mins (only today did it surpass about 80-90 mins) before shutting down.

After such a shut down, if I attempt to power on the laptop again, it may or may not turn on.
If it does turn on, there's no saying how long it'll stay on for - it could be as little as a few seconds or as much as 20 mins.
If it doesn't turn on, I usually have to remove the battery once before I can start it again.
Despite doing this, there are times when the laptop won't power up. It's only when I plug it in that the laptop has successfully powered on every time.

On a few occasions, after such an improper shut down, I've found the laptop heating up either while charging or even with nothing connected but the battery, until I remove the battery. This doesn't happen on every occasion though.

I've run the Dell diagnostics tool found within the Bios on a couple of occasions & it hasn't come up with any errors. I've kept an eye on the CPU temps throughout & it isn't anything alarming. (~45-50 deg C usually). Also the fan does run properly.

I've tried holding down the power button with nothing connected (to drain the static charge iinm) on a few occasions but it hasn't made any impact. I've attempted to update the bios by running Dell's update program, but while it seems to run properly, the bios doesn't update. (I'd read that a corrupt bios could cause this. Since my bios version isn't the latest, I tried giving that a shot as well).

I've also "tried calibrating" the battery by charging fully & letting it drain completely. (But of course, the drain isn't ever complete, :) )

Could the CMOS battery have anything to do with it? The only obvious glitch my laptop has is that the time displayed keeps getting messed up.

So I'd really appreciate any inputs you guys might have. Thanks a lot. Cheers!

PS: The laptop is about 4-5 years old.

PS#2: I have a dual boot setup with Win 7 & Mint Linux. The problem occurs irrespective of the OS I've booted to.

More about : laptop shuts warning battery

a b D Laptop
January 14, 2015 2:40:24 AM

When the laptop shuts down on battery power, after you plug it in and then turn on, what % of charge does it show left on the battery?
Also do the following steps and see if it helps.
Switch of everything and unplug the charger from the laptop.
Take the battery out.
Plug the charger to the laptop and the power supply and switch your laptop on.
If it switches on, your laptop is OK, the battery is probably the problem part.
If it switches on, again turn it off, unplug, put the battery back and give it around 10 minutes charge and then switch it on.
Give it full charge.
Then try it again on battery power only.
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January 14, 2015 4:51:46 AM

Thanks for your reply. Will try that & update tomorrow. Have already fully charged the laptop. Once I use it on the battery, & it shuts down, I'll reply back.
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Related resources
January 15, 2015 12:49:49 AM

Rit_86 said:
When the laptop shuts down on battery power, after you plug it in and then turn on, what % of charge does it show left on the battery?
Also do the following steps and see if it helps.
Switch of everything and unplug the charger from the laptop.
Take the battery out.
Plug the charger to the laptop and the power supply and switch your laptop on.
If it switches on, your laptop is OK, the battery is probably the problem part.
If it switches on, again turn it off, unplug, put the battery back and give it around 10 minutes charge and then switch it on.
Give it full charge.
Then try it again on battery power only.

Today, the laptop ran for more than 2 hours before the improper shutdown occurred (with about 15% battery left as indicated on the taskbar). Again, an increase for a 2nd day in a row. Maybe I'm reading too much into this, but could it be that the battery is simply taking longer to re-calibrate?

Anyway, after the shutdown, I removed the battery & plugged in the charger. I powered it back on & it booted up without a hitch. I ran it for about 10-15 minutes.

Next, I removed the charger & put the battery back in. Again powered on the laptop. But this time I only got to the desktop & immediately there was the improper shutdown. I wasn't able to check the battery charge remaining.

I tried to power it back on a 2nd time. But this time, the led lights just came on for split second & the laptop went dead immediately without even entering the bios. This was probably the first time (after these problems started) though that one of the leds flashed red before going off.

Now I've plugged the laptop in & am charging the battery with the laptop powered on (i.e. running windows). Will recharge fully. Then report back after the next session.

So should I just continue fully recharging & checking to see if the backup improves, for a few days more?

Thanks.
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January 15, 2015 11:00:01 PM

Well, today the laptop shut down after about 40 minutes or so. Wouldn't power on. Removed the battery & again re-inserted it. Powered on just fine. Hasn't shut down since & now there's about 14% remaining. Still running. (At no point did I connect the charger.)

Couple of things I noticed today-

1. There is a high pitched but very faint noise emanating from roughly where the lan card is located. The sound is similar to water simmering/boiling in a kettle. (I can hear it if it's quiet or if a hold my ear close to the source.)

2. There is also a whirring or staticy sound when I scroll on the touchpad while I have the mouse button pressed down. This doesn't happen all the while though. It's a bit off & on.

Please help!

PS- As I'm typing, I also got the Windows 'low battery warning' with about 10% to go.
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a b D Laptop
January 15, 2015 11:13:41 PM

Something I haven't noticed before, you said the time keeps messing up and were suspecting the CMOS battery. Change it. It seems to be the most obvious culprit now.
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January 16, 2015 4:17:52 AM

I did change the cmos battery a day ago. While the time displayed is now fixed, the shutdown problems still remain.
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July 8, 2015 9:47:54 AM

i have the same problem as you and co-insidently, its DELL also..The only difference is that mine shuts down whether on battery or charger....What could be the problem??


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July 14, 2015 10:21:45 PM

kidrow said:
Hi guys,

I have a Dell Inspiron 1564 (core i3 330, 2gb ram) which for the past couple of weeks or so is shutting down without warning only when running on the battery.

By shut down, I don't mean that it goes through the normal shut down process for Windows. Rather it's as if someone pulled the plug while a desktop PC is running.

Also, when the shut down occurs, it is usually accompanied by a very brief, audible noise (static). (Like the kind you hear in movies when people talking over their radios switch over to the other person - 'Over')

The battery is a new one, purchased just last week. Even with the earlier battery, the symptoms were the same.

When the laptop is plugged in, it can run for hours without issue. Whether the laptop does or does not have the battery inserted when plugged in, does not make any difference.
But when running only on the battery, if fully charged, it usually will last for about 30-60 mins (only today did it surpass about 80-90 mins) before shutting down.

After such a shut down, if I attempt to power on the laptop again, it may or may not turn on.
If it does turn on, there's no saying how long it'll stay on for - it could be as little as a few seconds or as much as 20 mins.
If it doesn't turn on, I usually have to remove the battery once before I can start it again.
Despite doing this, there are times when the laptop won't power up. It's only when I plug it in that the laptop has successfully powered on every time.

On a few occasions, after such an improper shut down, I've found the laptop heating up either while charging or even with nothing connected but the battery, until I remove the battery. This doesn't happen on every occasion though.

I've run the Dell diagnostics tool found within the Bios on a couple of occasions & it hasn't come up with any errors. I've kept an eye on the CPU temps throughout & it isn't anything alarming. (~45-50 deg C usually). Also the fan does run properly.

I've tried holding down the power button with nothing connected (to drain the static charge iinm) on a few occasions but it hasn't made any impact. I've attempted to update the bios by running Dell's update program, but while it seems to run properly, the bios doesn't update. (I'd read that a corrupt bios could cause this. Since my bios version isn't the latest, I tried giving that a shot as well).

I've also "tried calibrating" the battery by charging fully & letting it drain completely. (But of course, the drain isn't ever complete, :) )

Could the CMOS battery have anything to do with it? The only obvious glitch my laptop has is that the time displayed keeps getting messed up.

So I'd really appreciate any inputs you guys might have. Thanks a lot. Cheers!

PS: The laptop is about 4-5 years old.

PS#2: I have a dual boot setup with Win 7 & Mint Linux. The problem occurs irrespective of the OS I've booted to.


Kidrow this sounds exactly like my laptop! I've got an MSI GT70 but I don't use it for gaming, only a few times a week with graphic design software. I've had it for 2 yrs and last month (luckily just before warranty expired) sent it to MSI Australia to get it fixed for a loose cable causing flickering of my display.

I got it back and used it on battery and without charger and it just died on me with the same static sound you explained - it was at about 30% battery! It's happened multiple times at various battery levels and when I asked MSI what the problem was all they said was "it's the battery, you'll need to replace it".

Not impressed, I never had this problem before sending it to them for the display issue! I'm not convinced I need a new battery and I'm not convinced they didn't stuff something up knowing my warranty was pretty much up.

Did you ever find an answer??
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August 24, 2015 2:53:14 PM

Try this....because Microsoft software sucks.........turn off your laptop.......unplug the power supply......power the laptop back on....if it starts then you are okay.....wait until it is fully started and running then plug the power supply back in....this will reset the power plan software.........now unplug the power supply and it should stay on, so then you can plug it back in and be good to go....if when you try to power the laptop back on and it doesn't light up then it is either the battery has been damaged or the connector is damaged. One last thing you can do is reinstall Windows and start from scratch as it might be malware or a virus that has done it.
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a c 795 D Laptop
August 26, 2015 12:28:59 PM

It is most likely that the power jack or the charger is faulty if the battery itself is new. Older batteries do tend to switch off without warning as mine did so I took mine out.
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October 5, 2015 9:19:42 AM

Did you ever resolve this issue? I have the same problem with a Dell Inspiron i7.

kidrow said:
Hi guys,

I have a Dell Inspiron 1564 (core i3 330, 2gb ram) which for the past couple of weeks or so is shutting down without warning only when running on the battery.

By shut down, I don't mean that it goes through the normal shut down process for Windows. Rather it's as if someone pulled the plug while a desktop PC is running.

Also, when the shut down occurs, it is usually accompanied by a very brief, audible noise (static). (Like the kind you hear in movies when people talking over their radios switch over to the other person - 'Over')

The battery is a new one, purchased just last week. Even with the earlier battery, the symptoms were the same.

When the laptop is plugged in, it can run for hours without issue. Whether the laptop does or does not have the battery inserted when plugged in, does not make any difference.
But when running only on the battery, if fully charged, it usually will last for about 30-60 mins (only today did it surpass about 80-90 mins) before shutting down.

After such a shut down, if I attempt to power on the laptop again, it may or may not turn on.
If it does turn on, there's no saying how long it'll stay on for - it could be as little as a few seconds or as much as 20 mins.
If it doesn't turn on, I usually have to remove the battery once before I can start it again.
Despite doing this, there are times when the laptop won't power up. It's only when I plug it in that the laptop has successfully powered on every time.

On a few occasions, after such an improper shut down, I've found the laptop heating up either while charging or even with nothing connected but the battery, until I remove the battery. This doesn't happen on every occasion though.

I've run the Dell diagnostics tool found within the Bios on a couple of occasions & it hasn't come up with any errors. I've kept an eye on the CPU temps throughout & it isn't anything alarming. (~45-50 deg C usually). Also the fan does run properly.

I've tried holding down the power button with nothing connected (to drain the static charge iinm) on a few occasions but it hasn't made any impact. I've attempted to update the bios by running Dell's update program, but while it seems to run properly, the bios doesn't update. (I'd read that a corrupt bios could cause this. Since my bios version isn't the latest, I tried giving that a shot as well).

I've also "tried calibrating" the battery by charging fully & letting it drain completely. (But of course, the drain isn't ever complete, :) )

Could the CMOS battery have anything to do with it? The only obvious glitch my laptop has is that the time displayed keeps getting messed up.

So I'd really appreciate any inputs you guys might have. Thanks a lot. Cheers!

PS: The laptop is about 4-5 years old.

PS#2: I have a dual boot setup with Win 7 & Mint Linux. The problem occurs irrespective of the OS I've booted to.


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November 9, 2015 7:27:17 AM

Hi, I also have same problem with Dell Inspiron 15R Special Edition (7520) as well, laptop shutdowns randomly if the battery is connected, works fine if there is no battery connected.

Please advice.
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a c 795 D Laptop
November 23, 2015 5:36:06 AM

It could be that the battery was short circuiting the laptop causing it to switch off. Did it work when a new battery was plugged in?
Ravi Kiran_1 said:
Hi, I also have same problem with Dell Inspiron 15R Special Edition (7520) as well, laptop shutdowns randomly if the battery is connected, works fine if there is no battery connected.

Please advice.


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December 11, 2015 8:56:34 AM

hey I had recently upgraded to windows 10 and at first it used to warn me about low battery indication at 7% but now it is getting shutdown only at 20% of battery that to without any warning can u guys please help me in solving my issue.....
thankyou all.........
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January 15, 2016 8:04:28 AM

sarath9 said:
hey I had recently upgraded to windows 10 and at first it used to warn me about low battery indication at 7% but now it is getting shutdown only at 20% of battery that to without any warning can u guys please help me in solving my issue.....
thankyou all.........


Hi there, I had the same problem with my Toshiba tecra laptop running Win7 when on battery power. Problem occurred increasingly often. I took out the battery and sprayed contact-spray on the contact, waited for the spray to dry (30') at reconnected the battery. Problem hasn't occurred for over a month now...hope this helps
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a b D Laptop
January 15, 2016 8:18:43 AM

Is the "New Battery" an official Dell battery? or is it a cheap alternative that was bought on a well known auction site? If it's a cheaper one, then that's maybe your problem.
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March 16, 2016 1:28:13 PM

Hello kidrow.
I was experienced a similar problem and in the beginning I though it was my new battery the reason why the laptop was shutting down on boot.
So, I tried to boot with Ubuntu (fortunately I have dual boot) and everything went well.

So with a little keep digging in some posts I tried to reset windows powerplans in cmd and it worked.
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March 16, 2016 6:43:03 PM

I had a similar problem with a Dell (see a thread here?) Precision M6400. Whenever I would play a video or try to run a 3d application *on battery*, it would crash. Honestly, this didn't affect me very much because the thing is a huge desktop replacement laptop and I rarely used it on battery anyway. However, what fixed the problem for me was upgrading to Windows 10 (even though Win10 on my laptop is not officially supported by Dell) and using the Microsoft AMD driver. It has full 3d acceleration, and my laptop is now stable on battery power.
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March 20, 2016 4:24:55 AM

Did you find what's the solution s I have the same problem here

Waiting for your reply.
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March 22, 2016 10:26:58 AM

I have the same exact problem with another dell. Random turn off qith that static sound you explained. I have not replaced any component of my laptop since the time of purchase. On other day earlier this week, i was on youtube and suddenly tbe video froze and my screen went all gibbirish (as if you are watching tv and you lose the signal). And from there on it froze, i.had to force a shutdown by holding down the power button so i can boot up my laptop again but it wont instaly turn off without any warninga. This happens whether it is plugged in/on battery/or if the battery is in or out the laptop. I've been searching so much into this problem without reaching any solution. Could a faulty/bugged windows be the reason behind it? Any help would be appreciated.
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March 22, 2016 10:36:02 AM

Crash when viewing videos tends to point to a display driver fault unistall the drivers for you display adapter restart windows and reinstall them
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March 22, 2016 10:56:26 AM

Which display driver should I try reinstalling? I got AMD ( dedicated graphics card) and Intel (which is my main graphics card).
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March 22, 2016 11:08:48 PM

I was having the same problem. My laptop used to go to sleep with 22% battery remaining (though critical battery percentage was set to 5%). Then I calibrated it and since then there is some improvement but still some problem is there.
Now, it goes to sleep with around 10% battery still remaining instead of 22 %.
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March 25, 2016 3:13:17 PM

I'm dealing with the "shuts off without warning" thing too. A couple hints as I google myself silly....

1. It used to shut off pretty darn quick after I unplugged. Sometimes within a couple minutes. I just surrendered and kept it plugged in.
2. Today on whim I tried it unplugged and it worked for a while! Sweet! Just saved $80!
3. I'm my own worst enemy. It lasted about an hour. Then shut off. No warning, and when I restart it, it goes through the whole "checking the system" long boot up.
4. I ran the command thing mentioned above. HUGE HINT: It lists my CAPACITY REMAINING at 97% for a long time, then immediately to 2% and then "suspended" shortly after.

Any ideas? Thanks! (ASUS "gaming" lap top, about 18 months old)
ASUSTeK COMPUTER INC. N551JK
BIOS N551JK.202 07/17/2014
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a c 795 D Laptop
March 30, 2016 10:34:40 AM

I think most of your problems are related to an old or faulty battery. This happened to me a lot. My laptop would die when it was around 40% I think even though I calibrated it many times. I took the battery out and have been using the power. For me it not that much of a problem as it only had a 2 hour battery life anyway.

But for those that need the portability, I would get a new battery from the manufacturer and not a cheap or generic one.

This assumes that you have all the new drivers installed.
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March 30, 2016 12:30:08 PM

velo3100 said:
I think most of your problems are related to an old or faulty battery. This happened to me a lot. My laptop would die when it was around 40% I think even though I calibrated it many times. I took the battery out and have been using the power. For me it not that much of a problem as it only had a 2 hour battery life anyway.

But for those that need the portability, I would get a new battery from the manufacturer and not a cheap or generic one.

This assumes that you have all the new drivers installed.


THANK YOU Velo3100 !

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April 6, 2016 12:44:26 AM

velo3100 said:
I think most of your problems are related to an old or faulty battery. This happened to me a lot. My laptop would die when it was around 40% I think even though I calibrated it many times. I took the battery out and have been using the power. For me it not that much of a problem as it only had a 2 hour battery life anyway.

But for those that need the portability, I would get a new battery from the manufacturer and not a cheap or generic one.

This assumes that you have all the new drivers installed.


Hey Velo, you seem to know a lot about this issue. I'm having the same problem on my asus since getting a new battery replaced recently. This thing is now shutting off at 70% or sometimes getting stuck on 100% and dying after 25 mins. It's completely wacked out. Any ideas?


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a c 795 D Laptop
April 6, 2016 1:31:59 AM

BUBAA55 said:
velo3100 said:
I think most of your problems are related to an old or faulty battery. This happened to me a lot. My laptop would die when it was around 40% I think even though I calibrated it many times. I took the battery out and have been using the power. For me it not that much of a problem as it only had a 2 hour battery life anyway.

But for those that need the portability, I would get a new battery from the manufacturer and not a cheap or generic one.

This assumes that you have all the new drivers installed.


Hey Velo, you seem to know a lot about this issue. I'm having the same problem on my asus since getting a new battery replaced recently. This thing is now shutting off at 70% or sometimes getting stuck on 100% and dying after 25 mins. It's completely wacked out. Any ideas?




Was the battery an official asus battery? This makes a difference as manufacturers will make batteries that are designed for the exact model.
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July 2, 2016 1:11:18 PM

kidrow said:
Hi guys,

I have a Dell Inspiron 1564 (core i3 330, 2gb ram) which for the past couple of weeks or so is shutting down without warning only when running on the battery.

By shut down, I don't mean that it goes through the normal shut down process for Windows. Rather it's as if someone pulled the plug while a desktop PC is running.

Also, when the shut down occurs, it is usually accompanied by a very brief, audible noise (static). (Like the kind you hear in movies when people talking over their radios switch over to the other person - 'Over')

The battery is a new one, purchased just last week. Even with the earlier battery, the symptoms were the same.

When the laptop is plugged in, it can run for hours without issue. Whether the laptop does or does not have the battery inserted when plugged in, does not make any difference.
But when running only on the battery, if fully charged, it usually will last for about 30-60 mins (only today did it surpass about 80-90 mins) before shutting down.

After such a shut down, if I attempt to power on the laptop again, it may or may not turn on.
If it does turn on, there's no saying how long it'll stay on for - it could be as little as a few seconds or as much as 20 mins.
If it doesn't turn on, I usually have to remove the battery once before I can start it again.
Despite doing this, there are times when the laptop won't power up. It's only when I plug it in that the laptop has successfully powered on every time.

On a few occasions, after such an improper shut down, I've found the laptop heating up either while charging or even with nothing connected but the battery, until I remove the battery. This doesn't happen on every occasion though.

I've run the Dell diagnostics tool found within the Bios on a couple of occasions & it hasn't come up with any errors. I've kept an eye on the CPU temps throughout & it isn't anything alarming. (~45-50 deg C usually). Also the fan does run properly.

I've tried holding down the power button with nothing connected (to drain the static charge iinm) on a few occasions but it hasn't made any impact. I've attempted to update the bios by running Dell's update program, but while it seems to run properly, the bios doesn't update. (I'd read that a corrupt bios could cause this. Since my bios version isn't the latest, I tried giving that a shot as well).

I've also "tried calibrating" the battery by charging fully & letting it drain completely. (But of course, the drain isn't ever complete, :) )

Could the CMOS battery have anything to do with it? The only obvious glitch my laptop has is that the time displayed keeps getting messed up.

So I'd really appreciate any inputs you guys might have. Thanks a lot. Cheers!

PS: The laptop is about 4-5 years old.

PS#2: I have a dual boot setup with Win 7 & Mint Linux. The problem occurs irrespective of the OS I've booted to.


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0
July 2, 2016 1:23:37 PM

My experience was a bad battery. It was telling Windows that it had 30% Power left, but it actually had 0% left; consequently the computer shut down.
When plugged in and charging, it would never pass 80%.
I removed the battery and just ran it off the wall plug, so I knew the charger was OK.
After replacing the battery, charging would reach 100% and the warning message would appear as it did originally; as it is supposed to.
Conclusion: New battery is now sending the correct charging info to Windows.
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September 7, 2016 6:16:37 PM

core12 said:
Hello kidrow.
digging in some posts I tried to reset windows powerplans in cmd and it worked.


I apologize to any mods who find bumping to be rude but I found this thread while searching for someone with problems like mine. I found this thread, and what is described next is exactly the problem that I've had with my laptop, excluding the type of machine and other erroneous details (they are all fundamentally Von Neumann computers):
Quote:
Hi guys,

I have a Dell Inspiron 1564 (core i3 330, 2gb ram) which for the past couple of weeks or so is shutting down without warning only when running on the battery.

By shut down, I don't mean that it goes through the normal shut down process for Windows. Rather it's as if someone pulled the plug while a desktop PC is running.

Also, when the shut down occurs, it is usually accompanied by a very brief, audible noise (static). (Like the kind you hear in movies when people talking over their radios switch over to the other person - 'Over')

The battery is a new one, purchased just last week. Even with the earlier battery, the symptoms were the same.

When the laptop is plugged in, it can run for hours without issue. Whether the laptop does or does not have the battery inserted when plugged in, does not make any difference.
But when running only on the battery, if fully charged, it usually will last for about 30-60 mins (only today did it surpass about 80-90 mins) before shutting down.

After such a shut down, if I attempt to power on the laptop again, it may or may not turn on.
If it does turn on, there's no saying how long it'll stay on for - it could be as little as a few seconds or as much as 20 mins.
If it doesn't turn on, I usually have to remove the battery once before I can start it again.
Despite doing this, there are times when the laptop won't power up. It's only when I plug it in that the laptop has successfully powered on every time.

On a few occasions, after such an improper shut down, I've found the laptop heating up either while charging or even with nothing connected but the battery, until I remove the battery. This doesn't happen on every occasion though.

I've run the Dell diagnostics tool found within the Bios on a couple of occasions & it hasn't come up with any errors. I've kept an eye on the CPU temps throughout & it isn't anything alarming. (~45-50 deg C usually). Also the fan does run properly.

I've tried holding down the power button with nothing connected (to drain the static charge iinm) on a few occasions but it hasn't made any impact. I've attempted to update the bios by running Dell's update program, but while it seems to run properly, the bios doesn't update. (I'd read that a corrupt bios could cause this. Since my bios version isn't the latest, I tried giving that a shot as well).

I've also "tried calibrating" the battery by charging fully & letting it drain completely. (But of course, the drain isn't ever complete, :)  )


That's almost the exact problem that I had. I tried to install new RAM, failed, and reassembled only to find the machine non functional. The lights didn't come on indicating that the battery was charging, but if I left it plugged in for an hour or two it eventually came on and would boot. Then it would unexpectedly shut down. It never did this when on AC adapter power. This lead me to conclude something was up with the battery. I was prepared to spend $50 on a new battery when I found this thread as a last resort.

However there are a few things: I think that this unique situation is rare, and the advice given here though accurate and helpful in some situations (I fixed my father's Toshiba laptop once when it wouldn't turn on by doing the static discharge maneuver, ie. remove power and battery, hold power button for 30 seconds) but not this one. I tried that a few times before I concluded that it was no good (and it shouldn't work for you either if you have something like what the OP has described).

I noticed two things and it just clicked (I put two and two together) this evening. Firstly, the issue seemed to be related to the battery. I barely touched it or the contacts while doing my reassembly. I could not possibly believe something would cause a battery to fail like that. So I didn't. Secondly I noticed a bunch of heat coming from a part of the case and this happened only when the battery was in, and even when it was completely powered off. I knew there were no particular onboard devices I could have messed with. Its essentially an empty space on the motherboard, apart from the charging indicator LED's.

When I put these two facts together I realized that something must be preventing the battery from charging. I also realized that the extra heat (felt through the top and bottom sides of the case) was from the battery discharging in to some circuitry there. When electricity encounters resistance it releases energy as heat. Bingo!

I opened the case and moved some wires that were pinched in that exact spot. I hit the power button without even bothering to close the case properly and bingo! We have an operational system!

The other thing which made more sense to me was resetting the power plans via the windows command prompt. I did that. I don't know if it helped but it was the one thing I hadn't tried which made more sense than anything else.

I've been using it for hours now and it hasn't shut down unexpectedly.

TL;DR: Check your connections (internal + external), and use what you know to solve it.


I'm on an Acer Aspire V3 572G-70TA. I bought it last year (2015). Hopefully this helps!
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