I recently bought a brand new HP laptop and I'm experiencing lag when I stream content online.
Specifically, YouTube videos in HD, or Amazon Instant Video in HD. I've heard plenty of complaints about Amazon Instant Video's streaming software/system and from what I can gather it's likely Amazon's fault and not something I can fix (I've seen many threads pertaining to its use of Silverlight). But usually I am able to simply turn of the HD option and I can stream it fine in SD. But tonight it has been jittery even in SD! The sound seems almost crackly and the video is lagging also. Oh, and I complained to Amazon about this, and they tried to lazily blame it on my download speeds and said my internet wasn't good enough. I get 50mpb/s download speed and 18mbp/s upload speed. So needless to say, that isn't the issue...Needless to say, I'll be switching to Netflix as soon as the opportunity presents itself.
Whenever I play YouTube videos in 1080p, they lag. In fact, right now I'm trying to stream a video in 720p and it's lagging. The audio and video don't match up, the audio skips, as does the video. It's not a nice experience. And from what I can gather the laptop which I have should be very capable of streaming HD video content. My old laptop was basically a brick yet it did not have these issues.
Although I will say that something I have noticed is that if my laptop is plugged in (i.e. charging) it seems to perform better than when it is working on battery alone. Additionally, when my laptop is plugged in and I switch browser from Chrome to IE, I am able to stream 1080p without lag. How is this? IE is a much slower browser from my experience and Chrome has never failed me before. What has changed?
I'm currently installing all recommended updates from HP to see if that helps. If it does I'll update this thread.
If you need some more information, which I would assume you will, please let me know and I will be happy to provide whatever information I can to resolve this issue.
Thanks in advance!
Specifically, YouTube videos in HD, or Amazon Instant Video in HD. I've heard plenty of complaints about Amazon Instant Video's streaming software/system and from what I can gather it's likely Amazon's fault and not something I can fix (I've seen many threads pertaining to its use of Silverlight). But usually I am able to simply turn of the HD option and I can stream it fine in SD. But tonight it has been jittery even in SD! The sound seems almost crackly and the video is lagging also. Oh, and I complained to Amazon about this, and they tried to lazily blame it on my download speeds and said my internet wasn't good enough. I get 50mpb/s download speed and 18mbp/s upload speed. So needless to say, that isn't the issue...Needless to say, I'll be switching to Netflix as soon as the opportunity presents itself.
Whenever I play YouTube videos in 1080p, they lag. In fact, right now I'm trying to stream a video in 720p and it's lagging. The audio and video don't match up, the audio skips, as does the video. It's not a nice experience. And from what I can gather the laptop which I have should be very capable of streaming HD video content. My old laptop was basically a brick yet it did not have these issues.
Although I will say that something I have noticed is that if my laptop is plugged in (i.e. charging) it seems to perform better than when it is working on battery alone. Additionally, when my laptop is plugged in and I switch browser from Chrome to IE, I am able to stream 1080p without lag. How is this? IE is a much slower browser from my experience and Chrome has never failed me before. What has changed?
I'm currently installing all recommended updates from HP to see if that helps. If it does I'll update this thread.
If you need some more information, which I would assume you will, please let me know and I will be happy to provide whatever information I can to resolve this issue.
Thanks in advance!
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