I have a Windows 8.1 Laptop. Just received an HP Envy 5660 as a gift and set it up using the automatic setup found at 123.hp.com. My computer originally had one device configured, HP Envy 5660 series (Network).
Today there is a second device, HPCE5020 (HP Envy 5660 series).
The HP Envy 5660 is configured as the default device, it shows as not connected
The HPCE5020 shows as being connected.
The printer does not seem to work reliabily now. I have had several documents go to the HP Envy 5660 print queue and dissappear.
What is going on?
(I posted this question on the HP forums too, so far no answer)
Today there is a second device, HPCE5020 (HP Envy 5660 series).
The HP Envy 5660 is configured as the default device, it shows as not connected
The HPCE5020 shows as being connected.
The printer does not seem to work reliabily now. I have had several documents go to the HP Envy 5660 print queue and dissappear.
What is going on?
(I posted this question on the HP forums too, so far no answer)