Hello, i have an issue with my Asus X550LN-XO062D. It wont boot into windows, instead it either shows a black screen or some random colored blocks. In either case it shuts down after appox. 10 seconds. Also, the bios doesnt seem to recognise the hard drive anymore. The issue occured when i attempted to restart my laptop in order to switch from windows 10 to windows 7. I have managed to get it running and booted a couple of times, but had no luck afterwards... Could it be just a loose connection or is my hard drive dying (after only 3 months of usage)?
Laptop not booting, no hard drive in bios
- Thread starter tic06
- Start date
-
- Tags
- Hard Drives Windows
Solution
RaDiKaL_
Distinguished
- Apr 17, 2006
- 96
- 1
- 18,610
Could be a loose connection with your sata cable that goes to the HDD, what sounds weird however is that "random colored blocks"... could be something worse going on, in any case first thing to do is to open the laptop to verify your HDD cable connection, if still under warranty better take it to tech support.
Whats even weirder is that i got it to boot and windows was running just fine, the HDD behaved normally too. Will my warranty be void if i open the laptop to check the cable?
PS here is a photo of the mysterious blocks: https
/app.box.com/s/keiohb46xojn3vfbz473
PS here is a photo of the mysterious blocks: https
/app.box.com/s/keiohb46xojn3vfbz473
RaDiKaL_
Distinguished
- Apr 17, 2006
- 96
- 1
- 18,610
Yeah usually opening the product will void the warranty, so take advantage from it and use it, let them fix the issue.
EDIT: just saw the picture, no doubt more than one cable is getting loose, usually that problem means a dead GPU but since you got it booting later it must be the cable that goes to the monitor getting loose as well. Make sure to show them that picture so they realize the magnitude of your problem.
EDIT: just saw the picture, no doubt more than one cable is getting loose, usually that problem means a dead GPU but since you got it booting later it must be the cable that goes to the monitor getting loose as well. Make sure to show them that picture so they realize the magnitude of your problem.
Similar threads
- Question
- Locked
- Question
TRENDING THREADS
-
Question Lenovo Yoga book 9i vs. Asus Zenbook duo
- Started by szcad
- Replies: 0
-
-
-
-
-
Question Transferring iPhone 8 (iOS 14.5) to new 15: Upgrade 8’s iOS & best method of transfer
- Started by autozonejawana
- Replies: 0
-
Question Question about if an older model laptop with upgraded parts will work as well for video editing
- Started by Reese Miller
- Replies: 3
Facebook
Twitter