my new ram does not start my laptop

Saga Lout

Olde English

Mar 31, 2010

5,745

57

46,800

• Dec 25, 2014

• #2

What's the make and model? Some older machines might max out on 1Gb. Have you tested the new RAM in an other machine?.

 

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Agera One

Estimable

Apr 11, 2014

230

0

4,910

• Dec 25, 2014

• #3

Are the voltages, speed and timing of the new RAM stick are as same as the old RAM stick?

 

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S

saurabh gupta 100

Estimable

Dec 25, 2014

16

0

4,560

• Dec 25, 2014

• #4

Agera One :

Are the voltages, speed and timing of the new RAM stick are as same as the old RAM stick?

yes

 

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Agera One

Estimable

Apr 11, 2014

230

0

4,910

• Dec 25, 2014

• #5

What is the exact laptop make and model name?

 

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S

saurabh gupta 100

Estimable

Dec 25, 2014

16

0

4,560

• Dec 25, 2014

• #6

OS Name Microsoft Windows 8.1 Single Language
Version 6.3.9600 Build 9600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DELL
System Manufacturer Dell Inc.
System Model Inspiron 3537
System Type x64-based PC
System SKU Inspiron 3537
Processor Intel(R) Core(TM) i3-4010U CPU @ 1.70GHz, 1696 Mhz, 1 Core(s), 2 Logical Processor(s)
BIOS Version/Date Dell Inc. A07, 12-11-2013
SMBIOS Version 2.7
Embedded Controller Version 1.01
BIOS Mode UEFI
BaseBoard Manufacturer Dell Inc.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale India
Hardware Abstraction Layer Version = "6.3.9600.17196"
User Name DELL\SAURABH
Time Zone India Standard Time
Installed Physical Memory (RAM) 2.00 GB
Total Physical Memory 1.88 GB
Available Physical Memory 397 MB
Total Virtual Memory 5.36 GB
Available Virtual Memory 3.56 GB
Page File Space 3.47 GB
Page File C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

 

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Agera One

Estimable

Apr 11, 2014

230

0

4,910

• Dec 26, 2014

• #7

You have only 2 GB? The specifications says it has 6 GB installed already with no free slots left?

 

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S

saurabh gupta 100

Estimable

Dec 25, 2014

16

0

4,560

• Dec 26, 2014

• #8

i have only 2 gb ram installed
there are 2 slots in my lappy, one is empty....

 

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Agera One

Estimable

Apr 11, 2014

230

0

4,910

• Dec 26, 2014

• #9

This must be your laptop: http/www.flipkart.com/dell-inspiron-15-3537-laptop-4th-gen-ci3-2gb-500gb-ubuntu-1gb-graph/p/itmdufyfqnzyafrd?pid=COMDUFYFQNZYAFRD&affid=buyhatkegm&affExtParam1=Extension
Is that a new RAM you bought and installed? Or the one that came with it? How old is your laptop?

 

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S

saurabh gupta 100

Estimable

Dec 25, 2014

16

0

4,560

• Dec 26, 2014

• #10

new ram it is, which is not working
my lappy is 8 months old

 

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Agera One

Estimable

Apr 11, 2014

230

0

4,910

• Dec 26, 2014

• #11

I need to know the voltage/timing/speed of the new RAM stick you bought.

 

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S

saurabh gupta 100

Estimable

Dec 25, 2014

16

0

4,560

• Dec 26, 2014

• #12

http/www.flipkart.com/corsair-ddr3-2-gb-laptop-dram-cmso2gx3m1a1333c9/p/itmd2ryptbyyt4fz?pid=RAMD2RYPCZHGRCNZ&otracker=from-search&srno=t_1&query=ram&ref=56a76de6-4415-4333-b849-1f34f1f212e8
this is my ram,i bought

 

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S

saurabh gupta 100

Estimable

Dec 25, 2014

16

0

4,560

• Dec 26, 2014

• #13

http/www.notebookparts.com/sk-hynix-2gb-pc3l-12800-1600mhz-ddr3l-memory-hmt425s6afr6a-pb/
this is my older ram

 

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Agera One

Estimable

Apr 11, 2014

230

0

4,910

• Dec 26, 2014

• #14

Are you trying to install both the RAM sticks to get 4 GB?

 

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S

saurabh gupta 100

Estimable

Dec 25, 2014

16

0

4,560

• Dec 26, 2014

• #15

yes, i tried.

but when i use only the new ram of 2gb , the lappy did not start.
what can i do??????

 

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Agera One

Estimable

Apr 11, 2014

230

0

4,910

• Dec 26, 2014

• #16

Oh, so using both RAM, the laptop can start right?

 

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S

saurabh gupta 100

Estimable

Dec 25, 2014

16

0

4,560

• Dec 26, 2014

• #17

yes,and by using older one only i can start.


but by using only the new ram , the laptop did not start

 

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Agera One

Estimable

Apr 11, 2014

230

0

4,910

• Dec 26, 2014

• #18

Install the new RAM correctly into the slot but don't force it. Install in slot#1 and check whether the system boots. Then Install it in slot#2 and check the booting again.

However, why do you want to use the new 2 GB alone if it works as together 4GB in a laptop that supports upto 8 GB? 4 GB will be better in all ways than a 2 GB.

 

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S

saurabh gupta 100

Estimable

Dec 25, 2014

16

0

4,560

• Dec 26, 2014

• #19

when i use both ram , then the new ram did not work,only the older one works
in anyway it is not working (new ram)

 

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Agera One

Estimable

Apr 11, 2014

230

0

4,910

• Dec 26, 2014

• #20

Call and ask for replacement of that RAM stick. It might be a defective piece.

 

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