Need help, ASUS X551CA stuck in BIOS.

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TricksterTop

Estimable
Dec 17, 2014
1
0
4,510
Hello, Yesterday i was using my laptop fine when i was gaming, untill i start losing alot of FPS. Then after a couple minutes my whole screen froze and even my task bar wasnt responding. I waited and it finally went back to normal so i took that chance to reset my laptop.
Once i did that, it happened. At first i was stuck on the ASUS startup screen so i didnt do anything because it said it was repairing and it was stuck at 76%. So i was holding down the power button to turn it off and i did this atleast 10 times untill it turned on and this time it just showed a black screen. resetted 3 more times and it showed repairing disk error again but no percentage, this time it just said it was gonna take an hour or something.
so i waited, and nothing. I let the battery die to see if anything happened but no results. Yes i had everything unplugged before i tried anything. Also when i try using F9 so i can factory reset, it would work but then after its done on its "please wait" phase it will just turn into a black screen. Currently i tried F9 again but it took me to BIOS setup. Now everytime i reset it automaically goes to BIOS setup without me pressing anything.
HELP. :( :( :(

I have no other laptops or computers in my house. Only reason im here is from my phone.
The laptop is only around 4 months old.
 
Solution
Sounds like a HDD failure, you can try a static reset by pressing and holding the power button down for 60 seconds.... this may clear anything stuck in memory. Failing this I would recommend sending your device into ASUS for repair the website to do so is uk.asus.com/rma

Johngordonwalker

Estimable
Dec 10, 2014
3
0
4,520
Sounds like a HDD failure, you can try a static reset by pressing and holding the power button down for 60 seconds.... this may clear anything stuck in memory. Failing this I would recommend sending your device into ASUS for repair the website to do so is uk.asus.com/rma
 
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