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Error retrieving information from server [RPC:S-7:AEC-0]

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  • RPC
  • Android
  • Servers
Last response: in Mobile Gaming
November 24, 2014 10:48:32 PM

Can anyone help me I am getting an error in my android phone when downloading anything from play store.
Error retrieving information from server [RPC:S-7:AEC-0]

I tried to sync my account, remove an account and add another one. Nothing happened. Error still coming. Please help me. My mobile phone is Samsung galaxy S duos 2.

More about : error retrieving information server rpc aec

a c 97 Ë Android
November 26, 2014 3:12:36 AM

Go to applications -> all
From there clear data of Play store, Download manager and google services framework.
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December 15, 2014 2:43:17 AM

In my case, I had two google accounts synced so I had one that was a pay account and the "other" was not. The "other" was the primary account so it would give the error.

Solution: I removed the secondary google account which made my pay account the primary account. This solved my problem.
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February 16, 2015 10:37:21 PM

Hadozlol said:
In my case, I had two google accounts synced so I had one that was a pay account and the "other" was not. The "other" was the primary account so it would give the error.

Solution: I removed the secondary google account which made my pay account the primary account. This solved my problem.


This worked for me too! Pay account wasn't the primary account on my tablet. Once I deleted the primary account on the tablet, the error message stopped and I can download again! I was even able to add back I'm my other account as the secondary account. Thank you!
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March 9, 2015 2:05:47 PM

Valinda said:
Rocking Durgesh said:
Can anyone help me I am getting an error in my android phone when downloading anything from play store.
Error retrieving information from server [RPC:S-7:AEC-0]

I tried to sync my account, remove an account and add another one. Nothing happened. Error still coming. Please help me. My mobile phone is Samsung galaxy S duos 2.



I tried many times like you did. At last I decided to go "factory reset". Alas! It is ok now. I can install from play store now. good luck.
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March 28, 2015 8:34:59 PM

I was able to get it fixed by clearing the data for Google Play Store, Google Play Services, Google Services Framework & Google Account Manager. Once I did that I forced closed all of the aforementioned apps and I was able to download from the Play Store. The only thing was it didn't recognize any of the apps that I had purchased. I removed my Google account from the device, re-added it, rebooted and everything was fine. Good luck to you!
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April 13, 2015 7:43:23 PM

While installing apps updating any apps it showing error retrieving information serve
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a b Ë Android
June 6, 2015 11:45:18 PM

Richard, this old thread has run its course and I'm going to close it now.

If you didn't find any useful information here and you still have a problem, please start a new thread of your own instead of reporting old posts to the Moderation Team.

Thanks you.

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