Asus taking forever to repair laptop

Raymond Zhu

Estimable
Nov 14, 2014
2
0
4,510
Hello everyone,
Around 7 weeks ago I gave in my Asus laptop to Officeworks (the retailer that i bought the laptop from). They sent it off to Asus and said it would be repaired in 4-6 weeks. As mentioned earlier, it's been over 7 weeks already and i still haven't heard back. I went to Officeworks and they said they would contact Asus but once again, i haven't heard back at all...What on earth should i do? Keep waiting, or take some sort of action i.e. request a refund/replacement? I need the laptop urgently for school...
 

Raymond Zhu

Estimable
Nov 14, 2014
2
0
4,510


yep i agree to that, i just wanted a few opinions or more ideas on what to do