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360 total security malware removal on windows 8.1 desktop

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  • Malware
  • Security
Last response: in Antivirus / Security / Privacy
October 27, 2014 10:05:39 AM

Hi folks I am using windows 8.1 for my desktop (Gigabyte 78LMTUSB3 mobo corsair value select 4gb ddr3 ram AMD FX 6300 CPU). Recently I found a antivirus programme called 360 total security in my computer. I never downloaded or installed it. It was popping up with some messages etc. Since I already have malware bytes anti virus and malware detection and removal software, I wanted to uninstall 360 total security. To my dismay I found out that it didn't have uninstall option. Searching the net proved that it is a dangerous Trojan, and it cannot be removed by anti malware or windows defender etc. Trying to uninstall the software from the programme files with administrator privilege, came out with access denied message. So was to use regedit method of removal.


Google search and youtube search and solutions found therein was of no use. Then some ware I found that down loading and installing the software from www.360totalsecurity.com again and then try to uninstall it may help. Then I downloaded the 360 totalsecurity software (Malware !) and it said it already existed in my system, and went on to update it. Now I found the Un-install option. Simply uninstalled it with the CC cleaner. It is gone now.

More about : 360 total security malware removal

October 27, 2014 10:10:21 AM

Usually that kind of malware leaves residual files. I wouldn't trust a simple uninstall. I'd reformat windows
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October 27, 2014 10:15:18 AM

Thanks cirdecus for the reply. But reformatting windows is one hell of a job. But somewhere I found the residual file list to be removed manually. I will try that.
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November 17, 2014 6:33:50 PM

Just so you know, 360 total security is listed on the windows site as a suggested anti-virus. I was considering downloading it myself (hence why I came to tom's) but I'm glad I saw your post. Definitely not gonna get it due to the removal problems you've had.
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Best solution

November 18, 2014 10:34:12 PM

The miracle of self-installing 360 TS.....talk about high tech software! :) 

(I am using it as I type this, although, oddly enough, I had to click on a few things to intentionally download it; however, 360TS seems quite competent and thorough, and, oddly enough, appears to have a standard 'uninstall' option, although this will not prevent some users from thinking they can just delete it's folder...)
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March 12, 2015 2:21:34 AM

I've just started using 360 and I'm quite impressed honestly. I repair computers and was searching for a new free option that doesn't nag my nooby clients (not an easy task anymore!)

So far (2 days): No nags; GREAT performance; Good detection rate in reviews; Very useful tools. It offers Microsoft updates, cleans your temp folders, has a sandbox to test software, and even cleans your hard drive of old drivers and updates. It found 4Gb of stuff to clean that Windows' update cleanup didn't find. It also offers HIPS protection by alerting me to new start up items and installs. In addition, my boot time was cut by 20 seconds compared to Panda and Avira.

Only down point so far is that I can't find any documentation or support links. No forum either. Just an email address.

I made a backup image of course and if anything goes wrong I'll report back!
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April 11, 2015 3:51:21 AM

Hello. I am running Bitdefender as an anti-virus on one of my desktops which is using windows XP. A couple of days ago 360 Total Security popped up and now I also am unable to delete it. Tried Revo Uninstaller, add/remove option, etc...just simply will not go away. My question is with it running will it negate or overide/disable my Bitdefender or cause any other problems? It being labeled as a trojan isn' comforting either! Any suggestions.
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April 21, 2015 10:27:36 PM

This software installs itself secretly via partner software. Is nearly impossible to uninstall it now, I did try several ways, regedit.exe, using different power uninstallers, and the software is never displayed. Actually is designed to not be uninstalled. A nightmare because slows down my computer a lot!
It also changes the permissions and you as an administrator cannot modify it, is locked for the software.
Chinese softwares....
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May 18, 2015 10:42:20 AM

I installed this software based on some good reviews. The antivirus seems to be good as it is based on Bit Defender and Avira. However when I ran their cleanup and boot time improvement tools, i corrupted my windows so bad that the only way was to repairer using a windows 7 CD. I wasted 2 days nervously. I would be extremely cautious using this software. I am now looking into making sure all traces of it is removed from my computer as I have seen people complaining about all the hidden backdoor hooks that creates, Beware.
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May 19, 2015 5:08:49 AM

bobto said:
I installed this software based on some good reviews. The antivirus seems to be good as it is based on Bit Defender and Avira. However when I ran their cleanup and boot time improvement tools, i corrupted my windows so bad that the only way was to repairer using a windows 7 CD. I wasted 2 days nervously. I would be extremely cautious using this software. I am now looking into making sure all traces of it is removed from my computer as I have seen people complaining about all the hidden backdoor hooks that creates, Beware.


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May 19, 2015 5:10:03 AM

How can I be sure that all traces of this software is gone? Where does it come from?
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June 18, 2015 10:12:53 PM

Start Windows in "Safe Mode" before attempting to uninstall suspect software.
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October 26, 2015 6:18:52 PM

I've been using 360 for more than a year. Before that I used Norton, Symentic, McAfee and MS security essential, however, all of those were havy on my machine and could not be customized to fine tune the heavy load on the loading as well as processing. After started using 360 Total security I am so impressed that I can fine tune my computer over the fly and even block so many of windows redundent processes and background operations which were otherwise impossible. My computer which used to take over 2 minutes (2 mins and 43 secs to be very precice) is now taking 7 to 9 secords to start up and it takes upto 19 to 24 secods start during update installations. Its amaxing tool, very powerful but at the same time very customizationle. Some of the features are No nags; GREAT performance; Good detection rate in reviews; Very useful tools. It offers Microsoft updates, cleans your temp folders, has a sandbox to test software, and even cleans your hard drive of old drivers and updates. It found 4Gb of stuff to clean that Windows' update cleanup didn't find.
I could not belive that it also has the Avira Scane Engine and Bitdefender Scan Engines in addition to its own as an added option for high sequrity settings. I'm quite impressed honestly. I repair computers optimize servers and had never comeup accross such an impresive anti virus package all in one and thats too Completly FREE.

Guys its not a malware but a standalone antivirus software and even you can see its certificates varified by windows. Above all Microsoft Windows recommend it as an antivirus software!




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November 3, 2015 3:31:26 PM

You two claiming it improved your boot times are liars. Improved by 20 seconds? Down from 2 minutes and 45 seconds to 7-9 seconds? - only by switching from a standard HDD to an SSD is that possible.
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November 19, 2015 2:46:28 AM

If it appears on my computer without being asked it is malware. Norton kicked it off.
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November 28, 2015 1:12:35 AM

The legit 360TS shows "All Apps" as "360 Security Center", and, mine does have an uninstall option....

Who knows if the original OP was even looking at legit 360TS or not.....
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March 22, 2016 6:42:46 PM

partha1955 said:
Hi folks I am using windows 8.1 for my desktop (Gigabyte 78LMTUSB3 mobo corsair value select 4gb ddr3 ram AMD FX 6300 CPU). Recently I found a antivirus programme called 360 total security in my computer. I never downloaded or installed it. It was popping up with some messages etc. Since I already have malware bytes anti virus and malware detection and removal software, I wanted to uninstall 360 total security. To my dismay I found out that it didn't have uninstall option. Searching the net proved that it is a dangerous Trojan, and it cannot be removed by anti malware or windows defender etc. Trying to uninstall the software from the programme files with administrator privilege, came out with access denied message. So was to use regedit method of removal.


Google search and youtube search and solutions found therein was of no use. Then some ware I found that down loading and installing the software from www.360totalsecurity.com again and then try to uninstall it may help. Then I downloaded the 360 totalsecurity software (Malware !) and it said it already existed in my system, and went on to update it. Now I found the Un-install option. Simply uninstalled it with the CC cleaner. It is gone now.


Yes 360 Total Security is reliable. They are using Avira & Bitdefender Engines.
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March 23, 2016 11:48:50 AM

Yes I`m using 360 TS and yes it is very good AV but I always using Advanced SystemCare and other IObit PRO softwares and my computer works perfect and alot faster. Now new version IObit Malware Fighter use Bitdefender Anti-Virus Engine awesome :) 
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March 23, 2016 3:31:45 PM

IObit software is garbage. Advanced System Care is nothing but bells and whistles.
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March 24, 2016 6:32:07 AM

tman1 said:
IObit software is garbage. Advanced System Care is nothing but bells and whistles.


For me works ok. I test it on a few computers and is very good softwares. I didnt use it for 2 months and my games didn`t works smooth. I clean it my computer with Care complete and other IObit software IObit Smart Defrag Pro etc. and after restart games works smooth! End other things cleaning computer garbage from softwares I will not even say it....

If you don`t like it heh is not my problem :p 

Same is for Windows Defender everyone saying is shit and why I never had any virus why my computer was always clean when I install others AV :p 
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Anonymous
March 27, 2016 11:46:06 AM

I use 360 TS for almost 2 years and I can assure it is NO malware (when downloaded by the official website).
what could have happened to our lad above, was some virus masked as 360 TS, can't be sure. all I know is that 360 (again: downloaded from the official website) is not spyware.
also, 360 NEVER shows pop ups. in 2 years being using it the only pop up it shows is when the computer boots and that pop up is to show you the boot time... if it was showing pop ups is because that was not 360 TS, was some virus masked as 360 antivirus. otherwise, how will you explain 360's popularity? how would you explain 360's association with bit defender and Avira so that 360 antivirus could have avira and bitdefender engines? how would you explain thousands of user recommendations? how would you explain 4 stars on Cnet, filehippo and techspot? and above all: how would you explain that 6 of my friends are using 360 TS and NONE told me about something like this?

I keep saying that what that lad had is a virus masked as 360TS and it's not a real copy of 360TS.
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April 15, 2016 8:36:13 PM

bobto said:
I installed this software based on some good reviews. The antivirus seems to be good as it is based on Bit Defender and Avira. However when I ran their cleanup and boot time improvement tools, i corrupted my windows so bad that the only way was to repairer using a windows 7 CD. I wasted 2 days nervously. I would be extremely cautious using this software. I am now looking into making sure all traces of it is removed from my computer as I have seen people complaining about all the hidden backdoor hooks that creates, Beware.


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June 12, 2016 10:18:04 AM

If 360 shows up on your PC by itself, without you going to get it, then it should be deleted. Legit programs don't install themselves in the background without you knowing it. Legit programs don't tell you that Windows programs and other good programs are malware. If it doesn't have an uninstall option, it's probably not legit. I don't use 360 because I think it's junk. Some people don't have issues with it. I've been using CCleaner, Advanced System Care, and anyting else from Iobit for years, without issues or complaints. Just saying
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Anonymous
June 13, 2016 12:58:53 PM

Blitzkrieg469 said:
If 360 shows up on your PC by itself, without you going to get it, then it should be deleted. Legit programs don't install themselves in the background without you knowing it. Legit programs don't tell you that Windows programs and other good programs are malware. If it doesn't have an uninstall option, it's probably not legit. I don't use 360 because I think it's junk. Some people don't have issues with it. I've been using CCleaner, Advanced System Care, and anyting else from Iobit for years, without issues or complaints. Just saying


360TS does the job of avast, ccleaner and ASC, all in 1 exe.
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Anonymous
July 26, 2016 2:50:05 PM

Recently I found some information that an hacker created a "legit" version of 360TS, that serves an Unknown purpose, but I think it's just to monitor you and toy with your privacy. 360 TS is NOT opensource, but you can use reverse process or whatever it's called to see the source code used, and than make the modifications you want - in this case: put a virus on it's source code. anyway, there is no known method to unninstall that virus, it does not shows on the system add/remove programs and it seems that other applications like revo unninstaller for example don't detect it. the best way to do it, is by using an older restore point, yet the virus can persist if it got installed on any folder belonging to any user. so, best option is to format the computer, and be careful on what you click next time...
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September 22, 2016 12:24:55 PM

I got an email in my junk folder from "Google Team Green" - not unusual as I get updates because I live in an upcoming Google city. I marked it as safe and opened it. Message said the content could not be displayed, so I clicked the Details link. Mistake! It opened another tab, saying DO NOT TURN OFF COMPUTER, and that the zeus virus had been detected, and a pop up (ostensibly from Microsoft), with a tech support phone # to call. So I did...it was ITTECHNINJA, and they first tried to sell me Symantec and when I refused because of the price, they eventually sold me 360TS and then spent about an hour cleaning up files. I didn't know it was a free program, and looking at the invoice I see they charged me for the tech support. Now I am worried that they actually installed something harmful. Has anyone else had this experience? Should I do something? If I sound like a neophyte it is because I am, in tech world!
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