Can't use 4K resolution on my Lenovo y50-70, even though the screen is capable.

Ninjawithagun

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• Solution

• #2

This is a known issue with the graphics drivers from Intel. The drivers offered by the Lenovo website evidently are outdated and do not address the resolution detection problem. Go here and download the latest Intel drivers for the 4600 Integrated graphics on your CPU:

https/downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProdId=3720

Next, reinstall the Nvidia drivers. Make sure to restart your computer after each driver install even if doesn't prompt you to do so.

Let me know if this works for your laptop issue.

 

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ZeusGamer

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• Oct 21, 2014

• #3

Ninjawithagun :

This is a known issue with the graphics drivers from Intel. The drivers offered by the Lenovo website evidently are outdated and do not address the resolution detection problem. Go here and download the latest Intel drivers for the 4600 Integrated graphics on your CPU:

https/downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProdId=3720

Next, reinstall the Nvidia drivers. Make sure to restart your computer after each driver install even if doesn't prompt you to do so.

Let me know if this works for your laptop issue.

Agreed... +1!

 

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Wolfshadw

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• #4

Maybe I'm missing something here, but if the maximum resolution of the laptop is 1920x1080, how do you expect to increase that? It doesn't matter what your Intel HD4600 or Geforce 860M are capable of, 1920x1080 is the highest your display will show.

-Wolf sends

 

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ZeusGamer

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• #5

Wolfshadw :

Maybe I'm missing something here, but if the maximum resolution of the laptop is 1920x1080, how do you expect to increase that? It doesn't matter what your Intel HD4600 or Geforce 860M are capable of, 1920x1080 is the highest your display will show.

-Wolf sends

According to this review, [link], the maximum resolution of this laptop is 3840x2160. I'm pretty sure that's 4K resolution right there.

 

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Wolfshadw

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• #6

Yes, that laptop in the review does, but that doesn't mean the OP's laptop has the same display. A check at Lenovo's Web Site shows the Y series laptops come with either a 4K or 1080p display.

-Wolf sends

 

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ZeusGamer

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• #7

Wolfshadw :

Yes, that laptop in the review does, but that doesn't mean the OP's laptop has the same display. A check at Lenovo's Web Site shows the Y series laptops come with either a 4K or 1080p display.

-Wolf sends

Ah I see.

 

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Wolfshadw

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• #8

@Contr3l - Your laptop display does not support 4K resolutions. No amount of driver installations will change that. Sorry.

-Wolf sends

 

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Ninjawithagun

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• #9

Wolfshadw :

@Contr3l - Your laptop display does not support 4K resolutions. No amount of driver installations will change that. Sorry.

-Wolf sends

Contr3l clearly stated that his laptop has 4K and that it worked just fine until he reinstalled Windows 8. Now, both the integrated and dedicated graphics are only able to support up to 1920 x 1080. Upon further investigation, I confirmed that this is an ongoing issue and that Intel had to do an out-of-cycle update to the 4600 integrated graphics drivers. It requires the installation of the integrated graphics drivers BEFORE installing the Nvidia graphics drivers. Apparently, there is a shared registry that Nvidia uses that is created by the 4600 drivers which sets the maximum native display resolution value. The new 4600 drivers is supposed to resolve this issue.

 

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Ninjawithagun

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• #10

Contr3l :

Hey, my Lenovo y50-70 has both Intel HD Graphics 4600 and Nvidia GTX 860M and i can't use 4K resolution on it after i reinstalled the PC from Windows 8 to Windows 8.1 Pro. I have looked through many forums, i have googled the <Mod Edit> out of it and i just cant find any solution in which makes me able to use the 4K screen on my laptop. (Max res: 1920x1080). I have changed the settings in the Nvidia Contolpanel and put the power settings to High Performance.

Please confirm this is the laptop you own:

http/www.amazon.com/Lenovo-15-6-Inch-Laptop-59425943-Black/dp/B00K6ZIMFY/ref=sr_1_3?ie=UTF8&qid=1413916417&sr=8-3&keywords=y50-70

Thanks!

 

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roperp

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• #11

I hope this post isn't out of line, but I've got to ask somewhere. I just bought a same/similar laptop, mine has vendor number 59421855. The system keeps trying to install Intel HD graphics 4600 but I only remember the system being advertised with the Nvidia Gforce GTX860. Does it truly have two graphics processors?

If so, I assume I'll need to update to the latest drivers from each vendor. Also, how can I ensure I'm getting the most/correct performance, esp. by using the Nvidia processor primarily?

Lastly, as an update, it would appear that Intel's driver update utility claims that the graphics driver from lenovo is "customized" and can't be updated. Really?

 

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Wolfshadw

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• #12

It's quite possible that you have both Intel and an NVidia graphics solution in your laptop.
Your system *should* automatically switch to the NVidia graphics solution when you're running an application that requires better graphics.
You should only use drivers from Lenovo to update your system (both Intel and NVidia graphics) as they are likely customized to stay within power and cooling limitations.

-Wolf sends

 

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roperp

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• #13

Wolfshadw :

It's quite possible that you have both Intel and an NVidia graphics solution in your laptop.
Your system *should* automatically switch to the NVidia graphics solution when you're running an application that requires better graphics.
You should only use drivers from Lenovo to update your system (both Intel and NVidia graphics) as they are likely customized to stay within power and cooling limitations.

-Wolf sends

I used to understand that it was always best to update drivers with the latest from the vendor to stay on top of technological developments, but that makes sense about sticking to the OEM's spec drivers.

Is this why the Windows interface seems unnecessarily anti-aliased and not crisp at all (i.e., not using native screen resolution)? Some interface elements are extremely crisp, and others, like the Device Manager screen, are all anti-aliased.

 

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Wolfshadw

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I used to understand that it was always best to update drivers with the latest from the vendor to stay on top of technological developments, but that makes sense about sticking to the OEM's spec drivers.

Click to expand...

For desktop components, you'll want to download drivers from the component manufacturer. For laptops and their specific configurations, you'll want to get drivers (even as out of date as they are) only from the laptop manufacturer.

As for the rest, I couldn't answer that.

-Wolf sends

 

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Theresa55404

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• #15

I have this laptop. There is no problem with the driver's as provided by Intel and Nvidia. Lenovo does not update drivers so go directly to Intel and NVidia. There are no Lenovo customization of the drivers.

 

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Int3ct

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• #16

I am having the same issue with Y50-70. I installed the latest Intel and Nvidia drivers however the display settings still show 1080p. Any ideas?

Thanks.

 

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Int3ct

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• #17

Ninjawithagun :

This is a known issue with the graphics drivers from Intel. The drivers offered by the Lenovo website evidently are outdated and do not address the resolution detection problem. Go here and download the latest Intel drivers for the 4600 Integrated graphics on your CPU:

https/downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProdId=3720

Next, reinstall the Nvidia drivers. Make sure to restart your computer after each driver install even if doesn't prompt you to do so.

Let me know if this works for your laptop issue.

Thanks for the above solution. I tried the above however it did not work. I installed the latest Intel driver whilst removing Nvidia driver, then I rebooted and installed Nvidia reboots and rebooted again.

 

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Wolfshadw

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• #18

@Int3ct - This is an old thread, started over a year ago. You should start a new thread. Closing this one.

Wolfshadw
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