Sign in with
Sign up | Sign in
Your question
Solved

Kaspersky anti-virus unable to connect to server?

Tags:
  • Kaspersky
  • Domain Controller
  • Antivirus
  • Computers
Last response: in Antivirus / Security / Privacy
Share
October 9, 2014 6:59:26 AM

I have a computer that isn't connected to my domain controller. But my domain controller does see it. Kaspersky anti-virus security center is able to see the computer to. But when I go to install the program on there. It's unable to talk to the server. It gives me an error of http://servername.domainname.local:13000: failed to resolve address.

More about : kaspersky anti virus unable connect server

October 9, 2014 7:43:05 AM

COLGeek said:
http://support.kaspersky.com/7493

Did you determine the number of CALS you had for your server yet?


I got enough CALS. But never of the links tell me how to install the keys.
m
0
l
Related resources
October 9, 2014 7:55:25 AM

It seems you were right regarding the CALs, you don't "install" them like with previous versions. See this thread:

http://social.technet.microsoft.com/Forums/windowsserve...

The CALs paper is what you use if you are ever audited, so it does seems to be a honor system, to some extent.
m
0
l
October 9, 2014 9:32:53 AM

Is the computer joined to your domain? Does the network agent and end point protection even install?
m
0
l
October 10, 2014 12:40:52 PM

The computer is not on the domain. But it is on the same network as the domain. I was able to install the agent and end point protection by the standalone. But it doesn't want to commutate with the console.
m
0
l
October 13, 2014 5:16:15 AM

Did you create a standalone install package from the security console? Is the computer able to ping the server?
m
0
l
October 14, 2014 5:41:28 AM

jeff-j said:
Did you create a standalone install package from the security console? Is the computer able to ping the server?


Yes and Yes
m
0
l

Best solution

October 16, 2014 9:43:33 AM

You are in luck, I had the same problem with a Kaspersky install I am doing for a client, here is what you need to do first you need to be able to ping the full server name "server.domain.local" if you can't you need to add the full server name to the host file on the computer.
Share
October 16, 2014 10:49:09 AM

jeff-j said:
You are in luck, I had the same problem with a Kaspersky install I am doing for a client, here is what you need to do first you need to be able to ping the full server name "server.domain.local" if you can't you need to add the full server name to the host file on the computer.



I just edit the host file. It seems to be working now.
m
0
l
Tom’s guide in the world
  • Germany
  • France
  • Italy
  • Ireland
  • UK
Follow Tom’s guide
Subscribe to our newsletter
  • add to twitter
  • add to facebook
  • ajouter un flux RSS