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Laptop will not connect to TV via HDMI anymore. Only Static on Screen. Windows 8 Update Problem?

Tags:
  • Laptops
  • TV
  • Connection
  • Windows 8
  • HDMI
Last response: in Laptop Tech Support
October 2, 2014 4:48:51 AM

I have a Lenovo z580 Laptop (can give detailed spec if needed) and an LG HD TV. Laptop is running Windows 8

I have had the laptop connected to the TV via HDMI for a few months now. Not all the time but would connect to watch Netflix, play games etc.

Last night I tried to set up my girlfriends laptop so that it could also connect to the TV via HDMI. I switched the output to duel screen in the control panel and the TV went from "No Signal" to static. I tried to work out why this was happening but couldn't.

I connected my laptop to the TV to check it would still connect as usual but found that the same thing was happening. The laptop was connected but I was only getting static.

Tested the cable on my ps3 and it was working fine as was the HDMI port on the TV. Tried the laptop in a different HDMI port on the TV and had the same problem of just static on the screen.

Unfortunately I don't have another TV to test the laptop on.

Have tried to adjust the frequency, which was set at 59Hz, to 60Hz but it didn't make a difference. Tried rebooting laptop. Connecting first then turning the laptop on.

Very confused by this because it has been working fine for months then suddenly it stopped. Possibly it could be due to a Windows update? The last time I had the laptop connected and working well was about 2 weeks ago. During this time my laptop installed a Windows update. I think this is the only thing that has changed. Is anyone else having similar problems after a windows 8 update in the last few weeks?

Any suggestions would be greatly appreciated.

More about : laptop connect hdmi anymore static screen windows update problem

October 2, 2014 6:53:26 AM

Is there any chance the cable is damaged? Have you tried swapping it out for a different one?
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October 2, 2014 7:33:54 AM

akattkisson said:
Is there any chance the cable is damaged? Have you tried swapping it out for a different one?


Yes I have tried with the other cables I have and they produce the same result. I also tested the cable on my ps3 and it worked fine with that.
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Related resources
December 13, 2014 7:16:23 AM

I have exactly the same problem, I assumed it was my laptop at first until my friend brought his round and the same thing occurred.

Mine does work on other TVs though and the TV that's effected is an LG so I think that must be the cause although I still haven't been able to solve the problem.

My laptop is only windows 7 as well so maybe it was a blanket update for all windows systems that caused the issue?

I realise that this isn't that much help but nothing I have tried has had any effect.
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December 13, 2014 7:24:49 AM

I've just realised that one of the other TVs that I've tried is an LG. I have recently bought a PS4 though and so maybe that might be the cause, as you said that you have a PS3. Although that still works fine.

Could be a number of different things I suppose, the link between playstations and LG TVs seems strange though. Probably just a coincidence i'm sure.
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December 19, 2014 12:58:48 PM

My HP Split x2 laptop won't connect to my LG TV either. Really sad. I am running Windows 8.1, Intel HD graphics. Any fix?
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January 19, 2015 1:23:14 PM

Any thanks to / kovo39@seznam.cz

Go into Device Manager

Display adater

Double click on your graphics card

You should see an option that says ROLL BACK DRIVER

Click that.

(Don't freak out if your resolution gets messed. )

Now just update the driver
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February 6, 2015 11:16:01 AM

Same issue still no fix. . .

I have an LG TV and two lenovo laptops, tried with two HDMI cabels (that work) and still no go on the LG... screen only shows 'no signal'.

anyone got a clue how can the be fixed? (becide the obvious end of LG for me)

and big up for all PS3 BO/COD2
@Ehudism


Please and thank ya'll
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April 19, 2015 10:50:26 PM

Try connecting the HDMI cable to diiferent HDMI slot in the LG tv. LG has HDMI(ARC), HDMI(MHL), HDMI(normal). MHL and ARC might have problems. The HDMI slots will be named accordingly in the tv
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July 21, 2015 9:02:44 PM

I think the problem is Intel HD graphics. I got a service call for an hp Pavilion desktop that was hooked to a Panasonic TV via HDMI and it worked fine for a long time. It's running Win 8.1 w/ Intel HD graphics. I brought an extra monitor and my Acer lappy to help troubleshoot the problem. My lappy is Win 8 w/ Intel HD graphics and it is giving me the same "No signal" error as the TV! Both the desktop and the lappy connect fine to the additional monitor via HDMI, but neither will connect to the TV. I'm attempting to download newer video drivers to see if this helps. If I find a solution, I'll post it here.
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August 28, 2015 12:37:07 PM

make sure the hdmi is plugged in
go to the device manager
under display manager
double click the graphic card
then go to driver and click disable
then click enabled
hopefully it worked because it worked for me
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August 29, 2015 12:12:15 PM

u_kay said:
make sure the hdmi is plugged in
go to the device manager
under display manager
double click the graphic card
then go to driver and click disable
then click enabled
hopefully it worked because it worked for me


oh thank god sir you helped me finally,
after hours of looking for the solution i finally found the working one!
thanks, got my TV screen working again :)  :) 
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July 4, 2016 6:39:55 PM

Have you checked Graphic adapter frequency to match that of TV? is your TV detected in device manager?
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July 13, 2016 8:24:09 AM

u_kay said:
make sure the hdmi is plugged in
go to the device manager
under display manager
double click the graphic card
then go to driver and click disable
then click enabled
hopefully it worked because it worked for me


you sir are god!!! this has happend to me a few times and just started working again normaly after a few weeks, bit this made it work instantly, for your were trolling an all lol
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July 24, 2016 7:03:47 PM

u_kay said:
make sure the hdmi is plugged in
go to the device manager
under display manager
double click the graphic card
then go to driver and click disable
then click enabled
hopefully it worked because it worked for me


Seriously Thank you that's all it took. I made an account just to day Thanks.
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July 30, 2016 9:27:41 PM

No luck w/ disable/enable video driver here. Windows 8/10 HDMI out to A/V receiver/big screen TV worked since 2012.
Last week it stopped, wasted hours rechecking and finally did System Restore to week before Windows 10 last update returned to service. I understand windows 10 forces updates so today HDMI returned to "no service". Went back and tried all the compatible drivers in Device MGR/video adapters/ Choose from list of compatibles... no luck. :?
Did 2nd System Restorejust now again, 1st time no go but read that if press Windows key + P and set to extend [not duplicate] it worked.
I switched back to duplicate and it's all working again, WTF?? Oh well, oh hell. We'll see how long it lasts this time.
Thanks MS 10.....:ange: 

Cody_31 said:
u_kay said:
make sure the hdmi is plugged in
go to the device manager
under display manager
double click the graphic card
then go to driver and click disable
then click enabled
hopefully it worked because it worked for me


Seriously Thank you that's all it took. I made an account just to day Thanks.


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August 31, 2016 4:49:24 PM

u_kay said:
make sure the hdmi is plugged in
go to the device manager
under display manager
double click the graphic card
then go to driver and click disable
then click enabled
hopefully it worked because it worked for me


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August 31, 2016 4:49:56 PM

Thank you, u_kay!!!
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September 15, 2016 10:42:44 AM

Go to device manager then open action and scan for hardware changes then it works, mine has worked.
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September 18, 2016 8:57:20 PM

u_kay said:
make sure the hdmi is plugged in
go to the device manager
under display manager
double click the graphic card
then go to driver and click disable
then click enabled
hopefully it worked because it worked for me


OMG I LOVE YOU SO MUCH I WAS ABOUT TO THROW SO MANY THINGS YOU ARE AN ANGEL IN DISGUISE ARENT YOU!?! CAUGHT YOU!!! OMGGGGGGGG THANK YOU
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September 21, 2016 1:23:53 PM

Hi

I have Lenovo laptop with Samsung tv connected to HDMI port. Experienced the same problem ('check cable' message) after Windows update today.
Many thanks to tips on this page - I went through following steps:
>Device Manager >Display Adaptors >Intel HDMI Graphics
Selected [Rollback driver]
Then went back in and ran [Update driver] and selected Automatically detect driver software and allowed it to update

This worked for me, hope it helps others.

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January 26, 2017 9:02:59 AM

jpt2 said:
I have a Lenovo z580 Laptop (can give detailed spec if needed) and an LG HD TV. Laptop is running Windows 8

I have had the laptop connected to the TV via HDMI for a few months now. Not all the time but would connect to watch Netflix, play games etc.

Last night I tried to set up my girlfriends laptop so that it could also connect to the TV via HDMI. I switched the output to duel screen in the control panel and the TV went from "No Signal" to static. I tried to work out why this was happening but couldn't.

I connected my laptop to the TV to check it would still connect as usual but found that the same thing was happening. The laptop was connected but I was only getting static.

Tested the cable on my ps3 and it was working fine as was the HDMI port on the TV. Tried the laptop in a different HDMI port on the TV and had the same problem of just static on the screen.

Unfortunately I don't have another TV to test the laptop on.

Have tried to adjust the frequency, which was set at 59Hz, to 60Hz but it didn't make a difference. Tried rebooting laptop. Connecting first then turning the laptop on.

Very confused by this because it has been working fine for months then suddenly it stopped. Possibly it could be due to a Windows update? The last time I had the laptop connected and working well was about 2 weeks ago. During this time my laptop installed a Windows update. I think this is the only thing that has changed. Is anyone else having similar problems after a windows 8 update in the last few weeks?

Any suggestions would be greatly appreciated.


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January 26, 2017 9:17:38 AM

I connected my pc to t.v. via HDMI cable. But also added device on pc in Control Panel. Tried to watch Netflix as well. But after 15 - 20 minutes Netflix went out and kept getting error message, "Your device may not be connected to the internet." Try again or contact your provider. This happened several times. Dish Tech Support was no help. They advised me to call Netflix. Now today i am going to try using a VGA Cable instead and see what happens. Sometimes people say you can do certain things doing this or that. But remember we are probably using different devices. And how long ago did this work for them? Is the information up to date? All we do is try and hope for the best. Good luck. If i were you, you can order a VGA CABLE from Amazon, they are way cheaper. But make sure your laptop and t.v. and t.v. have those inputs to use them before you spend the money.
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January 31, 2017 11:08:04 PM

u_kay said:
make sure the hdmi is plugged in
go to the device manager
under display manager
double click the graphic card
then go to driver and click disable
then click enabled
hopefully it worked because it worked for me


thank you so much it works on my asus n46vm win 8.1 64bit
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February 1, 2017 9:03:50 AM

What i did was plug a VGA cable from t.v. to computer. Turn off cable box, you won't need. Then turn on t.v. Turn on computer, go to settings or maybe your t.v. has a setting that says " PC, select that and your computer should work now on your t.v. screen. Doesn't matter what computer you have, it should work with the VGA CABLES.
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February 23, 2017 6:19:37 PM

u_kay said:
make sure the hdmi is plugged in
go to the device manager
under display manager
double click the graphic card
then go to driver and click disable
then click enabled
hopefully it worked because it worked for me


This display adapter solution worked for my Win10 Lenovo Thinkpad P70 w/ nvidia Quadro M4000M. The P70 occasionally just... stops feeding to HDMI, and restarting the PC does not help. I still don't know what causes the problem, but thank you for your response.
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June 18, 2017 7:06:18 AM

'Windows' key plus 'P' key brings up 'Project Screen' Options. Then make your choice ! Duplicate ??
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July 15, 2017 3:38:56 AM

update your intel graphics driver thats worked for me
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August 5, 2017 9:04:21 PM

Nope nothing is working. I connect via HDMI and it doesnt show up just black screen. I remove it and says no signal. I reconnect and says No signal. I disabled the Intel Graphics Driver and enabled it, and still nothing. I can connect wirelessly but not via HDMI. I tried changing project to Second screen and it reverts back to Laptop Display only. Nothing works and no solution has worked. It worked a few months ago but not now. And its definitely a Laptop problem with the HDMI. I connected to a external Monitor and it worked though so i dont know what to do. I Hate Microsoft and Windows now because they always break things.
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September 21, 2017 6:53:41 PM

u_kay said:
make sure the hdmi is plugged in
go to the device manager
under display manager
double click the graphic card
then go to driver and click disable
then click enabled
hopefully it worked because it worked for me


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September 21, 2017 6:54:14 PM

Out of all the answers, this one worked for me, thanks!
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November 26, 2017 3:36:46 PM

Kowo 39. THANK YOU! 2 years later and you're still helping people. Worked perfectly, other than re-installing the driver made it unusable again, so just gonna keep the old driver for now. I want to hug you right now hahaha.
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January 5, 2018 7:02:20 PM

Wow, thank you, that worked! Just reverted back to the last update. Thank you!!!!!!!
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