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desktop icons, start menu and toolbar missing in windows 7 startup

Tags:
  • Windows 7
  • Start Menu
  • Desktop Icons
Last response: in Laptop General Discussion
September 28, 2014 12:55:05 PM

I don't know what my father did to his netbook. All I can say is it running Windows7 startup. Once you click past the password, there is nothing there, no icons, no start menu, no toolbar, nothing. I am not sure if he downloaded a virus...not sure what to do...

More about : desktop icons start menu toolbar missing windows startup

Best solution

a b $ Windows 7
September 28, 2014 1:02:24 PM

bring the cursor to the bottom of the screen and see if the tool bar will reappear. If so then right clicking on it will bring up the menu to change some of the settings you need.

If it does not reappear then most likely the windows explorer service (explorer.exe) is not running for what ever reason. Maybe deleted, turned off or virus can cause this to happen.
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