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What component in my laptop is dying? pretty sure its the hd but could use some help

  • Laptops
  • HD
Last response: in Laptop Tech Support
September 24, 2014 10:45:19 AM

The hd on my laptop from multiple reviews died for nearly half the reviewers in a year. Fans seem to be working. Virus and spybot free. All the bells and whistles (ie express cache bootup monitors) disabled. The problem is almost certainly the HD. But let's say it was something else in the computer, but how can I make sure its the HD before replacing it? Is there any program that does this for you assuming you have tested components/variables independently yourself?

I also did an Acronis background and 3 times it got stuck with a R/W on the hard drive. I proceeded to make the backup while ignoring the errors. Hard drive just randomly gets stuck with the activity light going crazy, but no heavy activity is going on. It does that and I have to hard power off and restart the computer

HDD Monitor Health a few warnings:
HD Tune Pro: SAMSUNG HN-M101MBB Health

ID Current Worst ThresholdData Status
(01) Raw Read Error Rate 100 100 51 12106 ok
(02) Throughput Performance 252 252 0 0 ok
(03) Spin Up Time 89 80 25 3459 ok
(04) Start/Stop Count 100 100 0 812 ok
(05) Reallocated Sector Count 97 97 10 552 warning
(07) Seek Error Rate 252 252 51 0 ok
(08) Seek Time Performance 252 252 15 0 ok
(09) Power On Hours Count 100 100 0 7253 ok
(0A) Spin Retry Count 252 252 51 0 ok
(0B) Calibration Retry Count 100 100 0 825 warning
(0C) Power Cycle Count 100 100 0 820 ok
(BF) G-sense Error Rate 99 99 0 14928 ok
(C0) Unsafe Shutdown Count 252 252 0 0 ok
(C2) Temperature 64 40 0 1179683 ok
(C3) Hardware ECC Recovered 100 100 0 0 ok
(C4) Reallocated Event Count 97 97 0 552 warning
(C5) Current Pending Sector 100 100 0 28 warning
(C6) Offline Uncorrectable 252 252 0 0 ok
(C7) Ultra DMA CRC Error Count 100 100 0 1 warning
(C8) Write Error Rate 100 100 0 790 ok
(DF) Load/Unload Retry Count 100 100 0 825 ok
(E1) Load/Unload Cycle Count 99 99 0 15035 ok

Health Status : warning

Error Scan in HDD Monitor turns out fine, all green blocks.

Attached the event viewer for the last 7 days with the warnings and criticals. Most of them around power and kernel (my shutting down the laptop on freezes)), but a lot of them. Most of them around Kernel Power (again my shutting down the laptop on freezes) and Services Control Manager

More about : component laptop dying pretty

a b D Laptop
September 24, 2014 11:16:02 AM

Look in the event viewer windows logs under system and see if you see any disk or ntfs errors
September 24, 2014 6:40:33 PM

reedo_43 said:
Look in the event viewer windows logs under system and see if you see any disk or ntfs errors

Nope most of the errors are service control. Which is weird...I haven't changed anything like my anti virus service control etc etc recently that would even invoke this change.

Althought not all of them, there is I would say a 75% frequency crash on waking up the computer or after leaving it idle for some time and then waking it up.

Any more help guys? Would really appreciate it. Need it for school and need to get this out and done quick.

EDIT 10:30 PM: Well I'll be damned might be my processor/fan. I am wondering at the recent and occasional 90C has the integrity of the heatsink (ie artic silver/stock) been compromised?

Gonna open it up and blow the fans at the very least. I am still confused though, is my HD NOT the problem for sure? Because I was thinking of putting in the SSD order tonight.

Attached two photos
a b D Laptop
September 24, 2014 11:14:05 PM

I think you may have found the problem. 90 degrees will definitely cause some issues!
October 2, 2014 8:15:09 PM

reedo_43 said:
I think you may have found the problem. 90 degrees will definitely cause some issues!

Had a tech repair guy reseat both the heatsink and cpu, dust everything including the fan (and said there wasnt much dust there in the first place) problem did NOT go away. He didn't charge me after working it on 8 hours poor dude. The CPU just flies up on an overload test. On pretty much any task. Since a lot of the event viewer files refer to the kernel processing, is there anything I can do to diagnose that, or make sure windows is controlling the CPU correctly, possibly repairing a service? I am thinking of reinstalling Windows just to see how it reacts, although Acronis in a linuyx boot environment had the same results.

On the program heavyload 'disk space' test reads a line of 90%. The tech told me his computer usually fluctuates, but to make sure mine is fine anyways.

I wonder can the problem be that the sensors are somehow reading the temps of the video card?
Would buying an SSD decrease the load if it were the CPU?
Also how do I know the problem isn't a messed up CPU? Any stress tests I can do on the CPU?

This is ironically a very common problem with Samsungs.

At a loss for ideas and can't go through the pain or money, as an unemplyed student, of getting a new computer. This is only 18 months old and typically I wait 4 years before buying a new computer
a c 616 D Laptop
October 3, 2014 12:11:23 AM

Hi, you said the problem could be the HDD or the CPU, but both have in common the memory, I could be wrong, but you can try testing the memory.
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