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Can't open file explorer, windows 8.1

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  • Computers
  • Explorer
  • Windows 8
Last response: in Laptop Tech Support
September 18, 2014 3:00:33 PM

If I click on file explorer, my computer will pause for a second, then just goes back to the home screen. Nothing happens.

Also, if I click on the recycle bin and then go to documents and try to right click on a file to delete it, it does the same thing. Yes, my updates are automatically installed and completely up to date.

More about : open file explorer windows

a b * Windows 8
September 18, 2014 4:21:43 PM

Open an elevated command prompt and type the following command: sfc /scannow

Steps on opening an elevated command prompt here: http://technet.microsoft.com/en-us/magazine/ff184577.as...

Hopefully that helps. If not, run a thorough malware scan. The worst case scenario is that you'll have to use the factory recovery.
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Best solution

December 15, 2014 12:39:22 AM

Just found the solution for me. The windows that open for File Explorer and Excel were hidden over to the right of the screen. By dragging them across (I couldn't see them, just guessed they were there) they pulled across and voilà, problem solved. Hope this solves your problem too.
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January 31, 2015 8:37:39 PM

Moose Borrowdale said:
Just found the solution for me. The windows that open for File Explorer and Excel were hidden over to the right of the screen. By dragging them across (I couldn't see them, just guessed they were there) they pulled across and voilà, problem solved. Hope this solves your problem too.

Moose Borrowdale, I am sorry, I do not understand your solution. What do you when you say they were hidden to the right of the screen? What did you drag? How did you guess they were there? Please explain.
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February 6, 2015 10:34:09 AM

I still can't open my File Explorer, it has to do with playing games on fullscreen. On some games, if you go to fullscreen, the apps running in the background will disappear. Any help?
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April 14, 2015 6:25:49 PM

Connor ... Did you find a solution to this problem? My windows 8.1 PC just developed the identical problem. If you solved it, please post a response to this thread.


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April 20, 2015 5:35:39 PM

Check your display settings to make sure it's not set for dual monitors. I had this issue where the file was opening on second monitor that wasn't connected
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June 29, 2015 2:50:22 AM

go to your screen resolution settings, in that go to "multiple displays menu" and select "show desktop only on 1", apply these settings and everything will be fine.

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August 22, 2015 6:44:57 PM

AdiCoolio said:
I still can't open my File Explorer, it has to do with playing games on fullscreen. On some games, if you go to fullscreen, the apps running in the background will disappear. Any help?


Press Windows Key + P and click on desktop only
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October 3, 2015 4:31:06 PM

Tarun Tyagi said:
go to your screen resolution settings, in that go to "multiple displays menu" and select "show desktop only on 1", apply these settings and everything will be fine.



This worked perfectly for me! Thank you, I've been looking for how to solve this for ages.
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December 27, 2015 3:40:46 PM

Aztech God said:
Check your display settings to make sure it's not set for dual monitors. I had this issue where the file was opening on second monitor that wasn't connected

thank you so much :D  ! it workes
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August 1, 2016 9:28:55 PM

Moose Borrowdale said:
Just found the solution for me. The windows that open for File Explorer and Excel were hidden over to the right of the screen. By dragging them across (I couldn't see them, just guessed they were there) they pulled across and voilà, problem solved. Hope this solves your problem too.


This solved my issue. Thanks
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May 3, 2017 11:17:12 PM

Tarun Tyagi said:
go to your screen resolution settings, in that go to "multiple displays menu" and select "show desktop only on 1", apply these settings and everything will be fine.



I've had this same problem as well. Thank you so much! you're a life saver!
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less than a minute ago

What I've learned is that a) File (Windows) Explorer stopping working is extremely common, b) there are scores of fixes online, c) most of these fixes either don't work at all or they work for one in a hundred users and d) the only reliable 'fix' is to reinstall the 8.1 OS (not a fun prospect). But there is a workaround. I purchased Xplorer2 for $29.95 and it seems to be working just fine. It does everything that File (Windows) Explorer was doing before it decided to stop working. I hate to spend $30 for what is already bundled in the Windows OS, but I have already wasted hours on this.
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