Hi guys, I purchased a HP 250 G2, Windows 8.1 laptop 2 days ago and it worked fine initially but now won't switch on. It booted up OK today and allowed me online without any issues but then the F12 button turned orange and I couldn't get online. So I re-booted the laptop in the usual manner, no error messages appeared but now it won't switch back on. I tried pulling the battery and holding the power button for 30 seconds to drain the battery, then re-connected the mains power but not the battery. Pressed the power button and the F12 button has the same orange light and the power light comes on but nothing else. Both lights are solid but after 30 seconds or so, they go off as well. I tried re-connecting the battery. Yet again, just the light on the F12 and power indicator switch come on but nothing else.
Surely it can't be a major hardware failure when it's only been used for a maximum of about 4 hours??? Obviously it has warranty but if anyone can offer any advice or suggestions of anything else I can try, I'd really appreciate it.
Thanks in advance
Surely it can't be a major hardware failure when it's only been used for a maximum of about 4 hours??? Obviously it has warranty but if anyone can offer any advice or suggestions of anything else I can try, I'd really appreciate it.
Thanks in advance