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Slow internet speed on one computer and fast on the other.

Tags:
  • Laptops
  • Computers
Last response: in Laptop General Discussion
September 5, 2014 11:59:38 AM

So on one of my laptops I get 2mbps and on another the advertised 10mbps. I have tried both wireless and wired. My iPad and Phone also get the 10mbps.

The laptop that is getting slow speeds when I use it on the school's wireless connection I get 13mbps so it is well capable of getting 10mbps and is even newer than the other laptop that is getting 10mbps.

So the problem 100% lies in the configuration. Problem is I have no idea what I need to change :/ 

Edit: I would also like to add there is NOTHING in the background downloading anything. The weird thing is that only download is effected and upload is just as it should be. Also my ping is 3 times higher even with a wired connection vs wifi on another device.

More about : slow internet speed computer fast

September 10, 2014 1:56:11 PM

Wired connections don't necessarily improve your speed, they generally just keep the connection more consistent and error free. Anyway, it sounds like a problem with the laptop itself as the other one works fine, so you should contact a customer service rep of your laptop's manufacturer to see if it is a common issue with that system. If it is, they may be able to help you solve the problem with your laptop or you may need to RMA the laptop if it is still under warranty.
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a b D Laptop
September 10, 2014 2:24:23 PM

It could be the drivers too
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Related resources
September 10, 2014 2:27:19 PM

True, but still worth talking to a rep because that is on them if the drivers don't work, since it's presumably a pre-built laptop.
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September 11, 2014 8:41:11 AM

Turns out I had messed up some networking configurations. So I found some page with commands that you can use in command prompt to reset the settings. After that it started working as it should be.
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September 11, 2014 8:42:23 AM

Sweet
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September 24, 2014 9:27:55 PM

could you possibly share the link to that website? im having the exact same issue.
thanks

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November 3, 2015 10:11:25 AM

In my case
my labtop wifi slow down from 10m to 4m
I found solution to solve by

1.uninstall wifi driver at device manager with (no checkbox delete the driver).
2.rescan hardware your wifi driver will appear again.

that magic my wifi speed test up to 10m like lan pc.

credit. https://www.youtube.com/watch?v=_tzA6dkLk88
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January 16, 2016 9:12:24 AM

İf you have got a wifi driver which supports new dual band tech so you must install intel pro set wifi driver , other old tech wifi drivers will reduce the speed , if you have got new Msi ge62 apache laptop or a laptop which has got new dual band wifi , do not install the driver from msi website , install here https://downloadcenter.intel.com/download/25603/Intel-P...
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January 16, 2016 5:09:50 PM

Are You sure Windows is not updating itself in background?
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January 16, 2016 9:52:14 PM

ficler1977 said:
Are You sure Windows is not updating itself in background?


if yo ask me any drivers doesnt upgrade itself
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October 10, 2016 2:30:12 PM

Narek Bayanduryan said:
Turns out I had messed up some networking configurations. So I found some page with commands that you can use in command prompt to reset the settings. After that it started working as it should be.


Where do you fimd the solution i am facing the same problem ..please help
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October 10, 2016 2:31:41 PM

Where do you fimd the solution i am facing the same problem ..please help
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November 26, 2016 2:22:16 PM

KiranG80 said:
Where do you fimd the solution i am facing the same problem ..please help


TCP/IP stack

Start - All Programs - Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

Reboot the machine.
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