Suggestion for a reliable and easy to use Remote Assistance program?
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Last response: in Apps General Discussion
Mouldread
August 30, 2014 5:43:06 PM
Hello guys,
I live abroad and my parents are back in my home country. I built a computer for them a few years ago but time to time my mom would Skype me asking me to help her installing new software/software updates and solve simple general problems with her PC.
It's sometimes frustrating and time consuming trying to explain step by step where to click, what to type etc. so I thought some type of remote assistance program would make it much easier.
I would imagine you need to install the software on both machines (my PC and my parents' PC) and then give certain permissions/authorization to my PC so I could just tell them to sit back and watch while I take control over their PC and fix whatever needs fixing.
Could anyone suggest some program for remote assistance, preferable a free one. All I need it to do is to be able to take control over their PC over then net and install/uninstall programs etc.
Thanks in advance.
P.S. I forgot to mention both PCs are using Windows 7 Home Premium.
I live abroad and my parents are back in my home country. I built a computer for them a few years ago but time to time my mom would Skype me asking me to help her installing new software/software updates and solve simple general problems with her PC.
It's sometimes frustrating and time consuming trying to explain step by step where to click, what to type etc. so I thought some type of remote assistance program would make it much easier.
I would imagine you need to install the software on both machines (my PC and my parents' PC) and then give certain permissions/authorization to my PC so I could just tell them to sit back and watch while I take control over their PC and fix whatever needs fixing.
Could anyone suggest some program for remote assistance, preferable a free one. All I need it to do is to be able to take control over their PC over then net and install/uninstall programs etc.
Thanks in advance.
P.S. I forgot to mention both PCs are using Windows 7 Home Premium.
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Mouldread
August 30, 2014 6:00:12 PM
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Mouldread said:
Hey, thanks for that. I'll take a look at it. From first glance it sounds too good to be true. Any personal experience? Are you aware of something sinister going on with it or?
Thanks again.
I use it here at home daily to admin my home server/TV PC.
I've also used it long distance to fix friends PC's.
Yes, it works. No funny business at all with it.
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Mouldread
August 30, 2014 6:04:08 PM