Your question

acer aspire e 11 battery will not charge

  • Battery
  • Aspire
  • Laptops
  • Acer
Last response: in Laptop General Discussion
August 13, 2014 10:29:03 PM

Battery is down to 10 %, but it will not charge. What is happening. The machine is only a month old.

More about : acer aspire battery charge

Best solution

August 14, 2014 2:10:50 AM

Maybe there is a problem of loose connection between power adapter and laptop motherboard power connector, buy good voltmeter and chack your adapter and connector both.
December 27, 2014 12:59:34 PM

Acer knows that their Aspire Laptops have battery failures and they still sell them without fixing the problem. The only resolution is to spend your own money shipping the Laptop back to them and wait two weeks to get it back. They know there are problems and the elected to keep shipping faulty product because it's cheaper than fixing it. Acer believes it's cheaper because most people don't understand PC's. DO NOT BUY ACER LAPTOPS!!!
Related resources
January 18, 2015 2:15:30 PM

Fixed this problem on an aspire e 15 - look in your manual at the bottom of the laptop - on this model there is a battery reset pin hole - press with paper clip for four seconds - the hardware is messed up and thinks that the battery is fully charged, this will reset the system allowing the battery to charge once more
November 19, 2016 1:59:39 AM

I solved it! And this is crazy!!!
I have a Acer Aspire E 13, but this solution might as it seems also work on other models (and brands?).
It takes 1 second to fix, so here goes:

TAP 3 TIMES ON THE GRATE OF THE FAN (on the bottom of the computer)

Is that crazy or not?
From "0% connected charging" it changed to "2 hours 14 min to full charge", and then to counting up ("6%" and so on...)
What the **** is going on? Maybe Acer should provide a crank in the box instead?

I should also point out that there are several other people that solved it in the same way.
March 2, 2017 12:51:58 PM

Since this new models don't have a removable battery, they've installed a little micro switch under the bottom hatch so if you were to take the cover off to replace ram or HDD the battery gets disconnected for safety reasons. There's a little rubber pad on the bottom cover that presses a little micro switch and if that rubber pad escaped the switch won't be pressed and battery wont work. Also that little switch might get dirty inside from dust and you may try putting a drop of cleaning alcohol on it and tap it a few times.
April 21, 2017 3:54:46 PM

There is a tiny indentation/switch on the underside of my Acer Aspire E 17 that I just pressed in with a stretched out paperclip. Re-set the battery charge feature for me. I was having the same issue - battery not charging. Also tried what Scunder says below just in case - tapped 3 times on the bottom fan grate. Battery's charging now. Hope this helps you.
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