Dell Inspiron 15R 5537 AMD 8850M Switchable Graphics/ Enduro and Sleep/Hibernate FIX
Tags:
- Dell Inspiron
-
Laptops
- Hibernate
- AMD
Last response: in Laptop Tech Support
vishnukanth1993
July 14, 2014 1:53:04 AM
I have got a solution for those who are facing issues with GAMING PERFORMANCE and Sleep/Hibernate Problems for "Inspiron 15R 5537" and other models which are using "AMD Radeon HD 8850M"
solution for 1. Sleep/Hibernate problems when upgraded the Catalyst Drivers
2.Blue Screen Error 0x00000113
I did this on my Inspiron 15R 5537 with AMD 8850M on Windows 8.1
1.Update the Bios version to A08 link : http://www.dell.com/support/home/in/en/indhs1/Drivers/D...
2.Uninstall display drivers using Display Driver Uninstaller in SAFE MODE
( After performing Step 2 once again check 'Device Manager' and 'Control Panel', If you find any Intel or AMD graphics driver uninstall it manually)
3.Install Intel 4400 Graphic Driver from Dell ver 10.18.10.3308 link : http://www.dell.com/support/home/in/en/indhs1/Drivers/D...
and restart
4.Install Latest AMD Mobility Catalyst 14.4 from AMD support site link : http://support.amd.com/en-us/download/mobile?os=Windows...
and restart
5.Open CMD as Admin and type " powercfg -restoredefaultschemes "
6.Download and Open AMDEnduroFix_DX9 and click apply Fix and restart link : https://docs.google.com/file/d/0BwMfCsXwjEEeeEZKWFVpMzM...
7.Enjoy.
no sleep/Hibernate problems and gaming performance is very good.
The name in Device Manger will be AMD R9 M265X but ignore it. Don't worry
PS : If you are using any model laptop other than 5537 (i.e 5737, 3537, etc) then please download the appropriate BIOS A08 UPDATE from Dell Support Site using your SERVICE TAG NUMBER.
solution for 1. Sleep/Hibernate problems when upgraded the Catalyst Drivers
2.Blue Screen Error 0x00000113
I did this on my Inspiron 15R 5537 with AMD 8850M on Windows 8.1
1.Update the Bios version to A08 link : http://www.dell.com/support/home/in/en/indhs1/Drivers/D...
2.Uninstall display drivers using Display Driver Uninstaller in SAFE MODE
( After performing Step 2 once again check 'Device Manager' and 'Control Panel', If you find any Intel or AMD graphics driver uninstall it manually)
3.Install Intel 4400 Graphic Driver from Dell ver 10.18.10.3308 link : http://www.dell.com/support/home/in/en/indhs1/Drivers/D...
and restart
4.Install Latest AMD Mobility Catalyst 14.4 from AMD support site link : http://support.amd.com/en-us/download/mobile?os=Windows...
and restart
5.Open CMD as Admin and type " powercfg -restoredefaultschemes "
6.Download and Open AMDEnduroFix_DX9 and click apply Fix and restart link : https://docs.google.com/file/d/0BwMfCsXwjEEeeEZKWFVpMzM...
7.Enjoy.
no sleep/Hibernate problems and gaming performance is very good.
The name in Device Manger will be AMD R9 M265X but ignore it. Don't worry
PS : If you are using any model laptop other than 5537 (i.e 5737, 3537, etc) then please download the appropriate BIOS A08 UPDATE from Dell Support Site using your SERVICE TAG NUMBER.
More about : dell inspiron 15r 5537 amd 8850m switchable graphics enduro sleep hibernate fix
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Reply to vishnukanth1993
vishnukanth1993
July 14, 2014 1:54:16 AM
I have got a solution for those who are facing issues with GAMING PERFORMANCE and Sleep/Hibernate Problems for "Inspiron 15R 5537" and other models which are using "AMD Radeon HD 8850M"
solution for 1. Sleep/Hibernate problems when upgraded the Catalyst Drivers
2.Blue Screen Error 0x00000113
I did this on my Inspiron 15R 5537 with AMD 8850M on Windows 8.1
1.Update the Bios version to A08 link : http://www.dell.com/support/home/in/en/indhs1/Drivers/D...
2.Uninstall display drivers using Display Driver Uninstaller in SAFE MODE( After performing this step once check the "DEVICE MANAGER" If you find any display driver still available there then unisntall it there itself.)
3.Install Intel 4400 Graphic Driver from Dell ver 10.18.10.3308 link : http://www.dell.com/support/home/in/en/indhs1/Drivers/D...
and restart
4.Install Latest AMD Mobility Catalyst 14.4 from AMD support site link : http://support.amd.com/en-us/download/mobile?os=Windows...
and restart
5.Open CMD as Admin and type " powercfg -restoredefaultschemes "
6.Download and Open AMDEnduroFix_DX9 and click apply Fix and restart link : https://docs.google.com/file/d/0BwMfCsXwjEEeeEZKWFVpMzM...
7.Enjoy.
no sleep/Hibernate problems and gaming performance is very good.
The name in Device Manger will be AMD R9 M265X but ignore it. Don't worry
PS : If you are using any model laptop other than 5537 (i.e 5737, 3537, etc) then please download the appropriate BIOS A08 UPDATE from Dell Support Site using your SERVICE TAG NUMBER.
solution for 1. Sleep/Hibernate problems when upgraded the Catalyst Drivers
2.Blue Screen Error 0x00000113
I did this on my Inspiron 15R 5537 with AMD 8850M on Windows 8.1
1.Update the Bios version to A08 link : http://www.dell.com/support/home/in/en/indhs1/Drivers/D...
2.Uninstall display drivers using Display Driver Uninstaller in SAFE MODE( After performing this step once check the "DEVICE MANAGER" If you find any display driver still available there then unisntall it there itself.)
3.Install Intel 4400 Graphic Driver from Dell ver 10.18.10.3308 link : http://www.dell.com/support/home/in/en/indhs1/Drivers/D...
and restart
4.Install Latest AMD Mobility Catalyst 14.4 from AMD support site link : http://support.amd.com/en-us/download/mobile?os=Windows...
and restart
5.Open CMD as Admin and type " powercfg -restoredefaultschemes "
6.Download and Open AMDEnduroFix_DX9 and click apply Fix and restart link : https://docs.google.com/file/d/0BwMfCsXwjEEeeEZKWFVpMzM...
7.Enjoy.
no sleep/Hibernate problems and gaming performance is very good.
The name in Device Manger will be AMD R9 M265X but ignore it. Don't worry
PS : If you are using any model laptop other than 5537 (i.e 5737, 3537, etc) then please download the appropriate BIOS A08 UPDATE from Dell Support Site using your SERVICE TAG NUMBER.
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Reply to vishnukanth1993
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Jern_97
July 15, 2014 3:38:00 AM
vishnukanth1993 said:
I have got a solution for those who are facing issues with GAMING PERFORMANCE and Sleep/Hibernate Problems for "Inspiron 15R 5537" and other models which are using "AMD Radeon HD 8850M"solution for 1. Sleep/Hibernate problems when upgraded the Catalyst Drivers
2.Blue Screen Error 0x00000113
I did this on my Inspiron 15R 5537 with AMD 8850M on Windows 8.1
1.Update the Bios version to A08 link : http://www.dell.com/support/home/in/en/indhs1/Drivers/D...
2.Uninstall display drivers using Display Driver Uninstaller in SAFE MODE( After performing this step once check the "DEVICE MANAGER" If you find any display driver still available there then unisntall it there itself.)
3.Install Intel 4400 Graphic Driver from Dell ver 10.18.10.3308 link : http://www.dell.com/support/home/in/en/indhs1/Drivers/D...
and restart
4.Install Latest AMD Mobility Catalyst 14.4 from AMD support site link : http://support.amd.com/en-us/download/mobile?os=Windows...
and restart
5.Open CMD as Admin and type " powercfg -restoredefaultschemes "
6.Download and Open AMDEnduroFix_DX9 and click apply Fix and restart link : https://docs.google.com/file/d/0BwMfCsXwjEEeeEZKWFVpMzM...
7.Enjoy.
no sleep/Hibernate problems and gaming performance is very good.
The name in Device Manger will be AMD R9 M265X but ignore it. Don't worry
PS : If you are using any model laptop other than 5537 (i.e 5737, 3537, etc) then please download the appropriate BIOS A08 UPDATE from Dell Support Site using your SERVICE TAG NUMBER.
Thank you! I don't have any problems with sleep/hibernate anymore but the performance of my GPU doesn't seem to be better. I still have 35 fps on Battlefield 4 on low (1366x768) so it isn't much of an improvement for me.
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DonKarolel
August 24, 2014 1:45:41 AM
Solution that helped me:
1. Go to the http://www.dell.com/ > Support > Support By Product > Find your pc and so on
2. Choose Drivers & Downloads > Category "Video" > Download all of three. I mean Intel HD 4400, Radeon 8670M and Radeon 8850M/8870M drivers.
3. Before installing delete all AMD Catalysts and all graphic drivers through Device Manager. Restart
4. Install downloaded drivers in order like this:
a) Intel HD 4400 and restart;
b) Radeon 8670M and restart;
c) Radeon 8850M/8870M and restart;
Using method offered by "vishnukanth1993" I had trouble with graphics card because with the latest Catalyst my AMD Radeon 8850M was recognized as R9 M265X and it caused me some trouble. After doing everything like I said in this post, I have my Radeon 8850M back and so far no problems with it.
Good Luck
P.S. Sorry for my English, it's not my native language
1. Go to the http://www.dell.com/ > Support > Support By Product > Find your pc and so on
2. Choose Drivers & Downloads > Category "Video" > Download all of three. I mean Intel HD 4400, Radeon 8670M and Radeon 8850M/8870M drivers.
3. Before installing delete all AMD Catalysts and all graphic drivers through Device Manager. Restart
4. Install downloaded drivers in order like this:
a) Intel HD 4400 and restart;
b) Radeon 8670M and restart;
c) Radeon 8850M/8870M and restart;
Using method offered by "vishnukanth1993" I had trouble with graphics card because with the latest Catalyst my AMD Radeon 8850M was recognized as R9 M265X and it caused me some trouble. After doing everything like I said in this post, I have my Radeon 8850M back and so far no problems with it.
Good Luck
P.S. Sorry for my English, it's not my native language
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Reply to DonKarolel
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vishnukanth1993
September 2, 2014 10:06:11 AM
DonKarolel said:
Solution that helped me:1. Go to the http://www.dell.com/ > Support > Support By Product > Find your pc and so on
2. Choose Drivers & Downloads > Category "Video" > Download all of three. I mean Intel HD 4400, Radeon 8670M and Radeon 8850M/8870M drivers.
3. Before installing delete all AMD Catalysts and all graphic drivers through Device Manager. Restart
4. Install downloaded drivers in order like this:
a) Intel HD 4400 and restart;
b) Radeon 8670M and restart;
c) Radeon 8850M/8870M and restart;
Using method offered by "vishnukanth1993" I had trouble with graphics card because with the latest Catalyst my AMD Radeon 8850M was recognized as R9 M265X and it caused me some trouble. After doing everything like I said in this post, I have my Radeon 8850M back and so far no problems with it.
Good Luck
P.S. Sorry for my English, it's not my native language
can I know what problems you faced with my method?
with drivers provided by DELL there no issue with Sleep/Hiberbate but I had problems with playing games. Even I'm unable to play GTA IV. Games were very laggy so I worked out and found this solution.
Even your answer is wrong because you can check both 8670m and 8850m driver pack is same so you need not install both driver packs. Installing any one is enough.
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Reply to vishnukanth1993
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vishnukanth1993
September 2, 2014 10:10:17 AM
Jern_97 said:
vishnukanth1993 said:
I have got a solution for those who are facing issues with GAMING PERFORMANCE and Sleep/Hibernate Problems for "Inspiron 15R 5537" and other models which are using "AMD Radeon HD 8850M"solution for 1. Sleep/Hibernate problems when upgraded the Catalyst Drivers
2.Blue Screen Error 0x00000113
I did this on my Inspiron 15R 5537 with AMD 8850M on Windows 8.1
1.Update the Bios version to A08 link : http://www.dell.com/support/home/in/en/indhs1/Drivers/D...
2.Uninstall display drivers using Display Driver Uninstaller in SAFE MODE( After performing this step once check the "DEVICE MANAGER" If you find any display driver still available there then unisntall it there itself.)
3.Install Intel 4400 Graphic Driver from Dell ver 10.18.10.3308 link : http://www.dell.com/support/home/in/en/indhs1/Drivers/D...
and restart
4.Install Latest AMD Mobility Catalyst 14.4 from AMD support site link : http://support.amd.com/en-us/download/mobile?os=Windows...
and restart
5.Open CMD as Admin and type " powercfg -restoredefaultschemes "
6.Download and Open AMDEnduroFix_DX9 and click apply Fix and restart link : https://docs.google.com/file/d/0BwMfCsXwjEEeeEZKWFVpMzM...
7.Enjoy.
no sleep/Hibernate problems and gaming performance is very good.
The name in Device Manger will be AMD R9 M265X but ignore it. Don't worry
PS : If you are using any model laptop other than 5537 (i.e 5737, 3537, etc) then please download the appropriate BIOS A08 UPDATE from Dell Support Site using your SERVICE TAG NUMBER.
Thank you! I don't have any problems with sleep/hibernate anymore but the performance of my GPU doesn't seem to be better. I still have 35 fps on Battlefield 4 on low (1366x768) so it isn't much of an improvement for me.
Did you try installing drivers provided by DELL?
http://www.dell.com/support/home/in/en/indhs1/Drivers/D...
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Reply to vishnukanth1993
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DonKarolel
September 2, 2014 12:16:08 PM
vishnukanth1993 said:
DonKarolel said:
Solution that helped me:1. Go to the http://www.dell.com/ > Support > Support By Product > Find your pc and so on
2. Choose Drivers & Downloads > Category "Video" > Download all of three. I mean Intel HD 4400, Radeon 8670M and Radeon 8850M/8870M drivers.
3. Before installing delete all AMD Catalysts and all graphic drivers through Device Manager. Restart
4. Install downloaded drivers in order like this:
a) Intel HD 4400 and restart;
b) Radeon 8670M and restart;
c) Radeon 8850M/8870M and restart;
Using method offered by "vishnukanth1993" I had trouble with graphics card because with the latest Catalyst my AMD Radeon 8850M was recognized as R9 M265X and it caused me some trouble. After doing everything like I said in this post, I have my Radeon 8850M back and so far no problems with it.
Good Luck
P.S. Sorry for my English, it's not my native language
can I know what problems you faced with my method?
with drivers provided by DELL there no issue with Sleep/Hiberbate but I had problems with playing games. Even I'm unable to play GTA IV. Games were very laggy so I worked out and found this solution.
Even your answer is wrong because you can check both 8670m and 8850m driver pack is same so you need not install both driver packs. Installing any one is enough.
At first it was all okay, except that name changed, but later, about a week later both drivers crashed (intel and radeon), it was kind of unable to use laptop at all. I also had this weak performance on photoshop. Now it is all fixed.
About both (8670m and 8850m) installing. I had problems when I had installed only 8850m one. So I tried instaling both and noticed that Dell provided 8670m does not include Catalyst and all other stuff and instal was much faster so I guess it only provides some needed files for 8850m driver. After installing 4400, then 8670M, and then 8850M drivers provided by Dell Support I have no problems what so ever.
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Reply to DonKarolel
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vishnukanth1993
September 3, 2014 2:32:02 AM
DonKarolel said:
vishnukanth1993 said:
DonKarolel said:
Solution that helped me:1. Go to the http://www.dell.com/ > Support > Support By Product > Find your pc and so on
2. Choose Drivers & Downloads > Category "Video" > Download all of three. I mean Intel HD 4400, Radeon 8670M and Radeon 8850M/8870M drivers.
3. Before installing delete all AMD Catalysts and all graphic drivers through Device Manager. Restart
4. Install downloaded drivers in order like this:
a) Intel HD 4400 and restart;
b) Radeon 8670M and restart;
c) Radeon 8850M/8870M and restart;
Using method offered by "vishnukanth1993" I had trouble with graphics card because with the latest Catalyst my AMD Radeon 8850M was recognized as R9 M265X and it caused me some trouble. After doing everything like I said in this post, I have my Radeon 8850M back and so far no problems with it.
Good Luck
P.S. Sorry for my English, it's not my native language
can I know what problems you faced with my method?
with drivers provided by DELL there no issue with Sleep/Hiberbate but I had problems with playing games. Even I'm unable to play GTA IV. Games were very laggy so I worked out and found this solution.
Even your answer is wrong because you can check both 8670m and 8850m driver pack is same so you need not install both driver packs. Installing any one is enough.
At first it was all okay, except that name changed, but later, about a week later both drivers crashed (intel and radeon), it was kind of unable to use laptop at all. I also had this weak performance on photoshop. Now it is all fixed.
About both (8670m and 8850m) installing. I had problems when I had installed only 8850m one. So I tried instaling both and noticed that Dell provided 8670m does not include Catalyst and all other stuff and instal was much faster so I guess it only provides some needed files for 8850m driver. After installing 4400, then 8670M, and then 8850M drivers provided by Dell Support I have no problems what so ever.
you might have not uninstalled your display drivers correctly so you faced such problems. I used the same method and it's been more than 2 months and my PC is working fine
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Reply to vishnukanth1993
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DonKarolel
September 3, 2014 3:49:05 AM
vishnukanth1993 said:
DonKarolel said:
vishnukanth1993 said:
DonKarolel said:
Solution that helped me:1. Go to the http://www.dell.com/ > Support > Support By Product > Find your pc and so on
2. Choose Drivers & Downloads > Category "Video" > Download all of three. I mean Intel HD 4400, Radeon 8670M and Radeon 8850M/8870M drivers.
3. Before installing delete all AMD Catalysts and all graphic drivers through Device Manager. Restart
4. Install downloaded drivers in order like this:
a) Intel HD 4400 and restart;
b) Radeon 8670M and restart;
c) Radeon 8850M/8870M and restart;
Using method offered by "vishnukanth1993" I had trouble with graphics card because with the latest Catalyst my AMD Radeon 8850M was recognized as R9 M265X and it caused me some trouble. After doing everything like I said in this post, I have my Radeon 8850M back and so far no problems with it.
Good Luck
P.S. Sorry for my English, it's not my native language
can I know what problems you faced with my method?
with drivers provided by DELL there no issue with Sleep/Hiberbate but I had problems with playing games. Even I'm unable to play GTA IV. Games were very laggy so I worked out and found this solution.
Even your answer is wrong because you can check both 8670m and 8850m driver pack is same so you need not install both driver packs. Installing any one is enough.
At first it was all okay, except that name changed, but later, about a week later both drivers crashed (intel and radeon), it was kind of unable to use laptop at all. I also had this weak performance on photoshop. Now it is all fixed.
About both (8670m and 8850m) installing. I had problems when I had installed only 8850m one. So I tried instaling both and noticed that Dell provided 8670m does not include Catalyst and all other stuff and instal was much faster so I guess it only provides some needed files for 8850m driver. After installing 4400, then 8670M, and then 8850M drivers provided by Dell Support I have no problems what so ever.
you might have not uninstalled your display drivers correctly so you faced such problems. I used the same method and it's been more than 2 months and my PC is working fine
Well. I am pretty sure I have done everything alright. However. There is what to choose from since our both methods work for us. Two ways to solve a problem are better than none
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Reply to DonKarolel
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vishnukanth1993
September 3, 2014 10:32:43 AM
DonKarolel said:
vishnukanth1993 said:
DonKarolel said:
vishnukanth1993 said:
DonKarolel said:
Solution that helped me:1. Go to the http://www.dell.com/ > Support > Support By Product > Find your pc and so on
2. Choose Drivers & Downloads > Category "Video" > Download all of three. I mean Intel HD 4400, Radeon 8670M and Radeon 8850M/8870M drivers.
3. Before installing delete all AMD Catalysts and all graphic drivers through Device Manager. Restart
4. Install downloaded drivers in order like this:
a) Intel HD 4400 and restart;
b) Radeon 8670M and restart;
c) Radeon 8850M/8870M and restart;
Using method offered by "vishnukanth1993" I had trouble with graphics card because with the latest Catalyst my AMD Radeon 8850M was recognized as R9 M265X and it caused me some trouble. After doing everything like I said in this post, I have my Radeon 8850M back and so far no problems with it.
Good Luck
P.S. Sorry for my English, it's not my native language
can I know what problems you faced with my method?
with drivers provided by DELL there no issue with Sleep/Hiberbate but I had problems with playing games. Even I'm unable to play GTA IV. Games were very laggy so I worked out and found this solution.
Even your answer is wrong because you can check both 8670m and 8850m driver pack is same so you need not install both driver packs. Installing any one is enough.
At first it was all okay, except that name changed, but later, about a week later both drivers crashed (intel and radeon), it was kind of unable to use laptop at all. I also had this weak performance on photoshop. Now it is all fixed.
About both (8670m and 8850m) installing. I had problems when I had installed only 8850m one. So I tried instaling both and noticed that Dell provided 8670m does not include Catalyst and all other stuff and instal was much faster so I guess it only provides some needed files for 8850m driver. After installing 4400, then 8670M, and then 8850M drivers provided by Dell Support I have no problems what so ever.
you might have not uninstalled your display drivers correctly so you faced such problems. I used the same method and it's been more than 2 months and my PC is working fine
Well. I am pretty sure I have done everything alright. However. There is what to choose from since our both methods work for us. Two ways to solve a problem are better than none
ok if you have GTA IV play it and give me a confirmation. If you speak only about Sleep/Hibernate it'll work well even if you install only 8850m without 8670m also
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Reply to vishnukanth1993
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BPARiedl
September 6, 2014 12:02:43 PM
vishnukanth1993 said:
I have got a solution for those who are facing issues with GAMING PERFORMANCE and Sleep/Hibernate Problems for "Inspiron 15R 5537" and other models which are using "AMD Radeon HD 8850M"solution for 1. Sleep/Hibernate problems when upgraded the Catalyst Drivers
2.Blue Screen Error 0x00000113
I did this on my Inspiron 15R 5537 with AMD 8850M on Windows 8.1
1.Update the Bios version to A08 link : http://www.dell.com/support/home/in/en/indhs1/Drivers/D...
2.Uninstall display drivers using Display Driver Uninstaller in SAFE MODE( After performing this step once check the "DEVICE MANAGER" If you find any display driver still available there then unisntall it there itself.)
3.Install Intel 4400 Graphic Driver from Dell ver 10.18.10.3308 link : http://www.dell.com/support/home/in/en/indhs1/Drivers/D...
and restart
4.Install Latest AMD Mobility Catalyst 14.4 from AMD support site link : http://support.amd.com/en-us/download/mobile?os=Windows...
and restart
5.Open CMD as Admin and type " powercfg -restoredefaultschemes "
6.Download and Open AMDEnduroFix_DX9 and click apply Fix and restart link : https://docs.google.com/file/d/0BwMfCsXwjEEeeEZKWFVpMzM...
7.Enjoy.
no sleep/Hibernate problems and gaming performance is very good.
The name in Device Manger will be AMD R9 M265X but ignore it. Don't worry
PS : If you are using any model laptop other than 5537 (i.e 5737, 3537, etc) then please download the appropriate BIOS A08 UPDATE from Dell Support Site using your SERVICE TAG NUMBER.
You are my hero, bro. I was searching for month to solve this issue. Your solution works! Thank you very much.
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Reply to BPARiedl
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vishnukanth1993
September 6, 2014 10:16:36 PM
BPARiedl said:
vishnukanth1993 said:
I have got a solution for those who are facing issues with GAMING PERFORMANCE and Sleep/Hibernate Problems for "Inspiron 15R 5537" and other models which are using "AMD Radeon HD 8850M"solution for 1. Sleep/Hibernate problems when upgraded the Catalyst Drivers
2.Blue Screen Error 0x00000113
I did this on my Inspiron 15R 5537 with AMD 8850M on Windows 8.1
1.Update the Bios version to A08 link : http://www.dell.com/support/home/in/en/indhs1/Drivers/D...
2.Uninstall display drivers using Display Driver Uninstaller in SAFE MODE( After performing this step once check the "DEVICE MANAGER" If you find any display driver still available there then unisntall it there itself.)
3.Install Intel 4400 Graphic Driver from Dell ver 10.18.10.3308 link : http://www.dell.com/support/home/in/en/indhs1/Drivers/D...
and restart
4.Install Latest AMD Mobility Catalyst 14.4 from AMD support site link : http://support.amd.com/en-us/download/mobile?os=Windows...
and restart
5.Open CMD as Admin and type " powercfg -restoredefaultschemes "
6.Download and Open AMDEnduroFix_DX9 and click apply Fix and restart link : https://docs.google.com/file/d/0BwMfCsXwjEEeeEZKWFVpMzM...
7.Enjoy.
no sleep/Hibernate problems and gaming performance is very good.
The name in Device Manger will be AMD R9 M265X but ignore it. Don't worry
PS : If you are using any model laptop other than 5537 (i.e 5737, 3537, etc) then please download the appropriate BIOS A08 UPDATE from Dell Support Site using your SERVICE TAG NUMBER.
You are my hero, bro. I was searching for month to solve this issue. Your solution works! Thank you very much.
You are welcome bro. Even I struggled a lot with this problem. Dell is still telling that it's in search for solution dunno when is it going to solve this problem officially.
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Reply to vishnukanth1993
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Spartaner
less than a minute ago
vishnukanth1993 said:
DonKarolel said:
Solution that helped me:1. Go to the http://www.dell.com/ > Support > Support By Product > Find your pc and so on
2. Choose Drivers & Downloads > Category "Video" > Download all of three. I mean Intel HD 4400, Radeon 8670M and Radeon 8850M/8870M drivers.
3. Before installing delete all AMD Catalysts and all graphic drivers through Device Manager. Restart
4. Install downloaded drivers in order like this:
a) Intel HD 4400 and restart;
b) Radeon 8670M and restart;
c) Radeon 8850M/8870M and restart;
Using method offered by "vishnukanth1993" I had trouble with graphics card because with the latest Catalyst my AMD Radeon 8850M was recognized as R9 M265X and it caused me some trouble. After doing everything like I said in this post, I have my Radeon 8850M back and so far no problems with it.
Good Luck
P.S. Sorry for my English, it's not my native language
can I know what problems you faced with my method?
with drivers provided by DELL there no issue with Sleep/Hiberbate but I had problems with playing games. Even I'm unable to play GTA IV. Games were very laggy so I worked out and found this solution.
Even your answer is wrong because you can check both 8670m and 8850m driver pack is same so you need not install both driver packs. Installing any one is enough.
vishnukanth1993, THANKS FOR POSTING THIS!, although you solution did not work for me at all, I could read DonKarolel post and follow some steps from both you guys. I had this issue since february and now is solved (I don't play games but need hibernation working properly)
As visnukanth said, you need to go to safe mode and delete all intel and AMD video drivers and restart (perhaps several times in order to be sure you are deleting every single intell and AMD drivers) just to be sure, check the "delete driver software from this machine" box, when the device manager asks you. Restart and make sure that on the device manager under video drivers you just see windows generic video drivers.
*Then install intel 4400 driver on safe mode and restart.
*Then go to normal mode and install Radeon 8670M and restart.
And that's it because I didn't need to install Radeon 8850M/8870.
Now hibernation is working but I can't believe dell support didn't help me and I found the answer here instead.
THANKS!
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